Company: Brand Momentum

Location: Toronto, ON

Job description: , Marketing, and Retail solutions agency with the headquarter in Toronto . We deliver authentic and enduring human connections… Momentum is a nationally integrated leader in Sales, Marketing, and Retail, with headquarters in Toronto. We foster authentic…
Momentum is a marketing and retail solutions agency based in Toronto. They focus on creating genuine and long-lasting connections with customers. The agency is known for its integrated approach to sales, marketing, and retail strategies.
Job Description

Client Success Manager

Location: Toronto, ON

Our client, a leading provider of software solutions in the healthcare industry, is seeking a Client Success Manager to join their team in Toronto. The Client Success Manager will be responsible for developing and maintaining strong relationships with clients, ensuring their needs are met and providing exceptional customer service.

Key Responsibilities:
– Act as the main point of contact for clients, addressing any inquiries or concerns in a timely manner
– Work closely with clients to understand their business objectives and develop strategies to help them achieve their goals
– Collaborate with internal teams to resolve any client issues and improve the overall customer experience
– Conduct regular check-ins and follow-ups with clients to ensure satisfaction and identify new opportunities for collaboration
– Provide training and support to clients on using the company’s software solutions effectively

Qualifications:
– Bachelor’s degree in Business, Marketing, or a related field
– 3+ years of experience in a client-facing role, preferably in the software or technology industry
– Strong communication and interpersonal skills
– Proven track record of building and maintaining client relationships
– Ability to multitask and prioritize in a fast-paced environment
– Experience with CRM software is a plus

If you are a motivated and customer-focused individual with a passion for building relationships and driving client success, we encourage you to apply for this exciting opportunity.

Expected salary:

Job date: Sat, 03 Aug 2024 22:22:42 GMT