Company: Capco

Location: Toronto, ON

Job description: Project Manager – End User Computing Capco – The Future. Now. Capco is a distinctly and positively different place…: a challenging and rewarding role as a Project Manager. Let’s Get Down To Business Capco is looking for ambitious team players…
Capco is seeking a Project Manager for End User Computing, offering a challenging and rewarding role for ambitious team players. The company prides itself on being a distinctly positive and innovative place to work.
Job Description:

We are looking for a talented and experienced individual to join our team as a Customer Support Specialist. In this role, you will be responsible for responding to customer inquiries via phone, email, and chat, resolving issues, and ensuring high levels of customer satisfaction. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities:
– Respond to customer inquiries in a timely and professional manner
– Troubleshoot and resolve customer issues
– Maintain accurate records of customer interactions and transactions
– Collaborate with other team members to provide excellent customer service
– Identify opportunities to improve processes and enhance the customer experience
– Stay up to date on product knowledge and industry trends

Qualifications:
– High school diploma or equivalent
– 2+ years of customer service experience
– Strong written and verbal communication skills
– Excellent problem-solving abilities
– Ability to work independently and as part of a team
– Proficient in Microsoft Office and other relevant software

If you are a customer-focused individual with a passion for helping others, we want to hear from you. Apply now to join our team and make a difference!

Expected salary:

Job date: Fri, 19 Apr 2024 00:33:34 GMT