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Communications Intern – Baycrest – Toronto, ON

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Company: Baycrest

Location: Toronto, ON

Job description: The Corporate Communications department at Baycrest has an opportunity for aCOMMUNICATION STUDENT INTERNTHREE-MONTH INTERNSHIPPosition Type: Contract less than 1 year, 3 monthsShift Type: Day, HybridBi-Weekly Hours: 70 HoursHours of Work: 7 hrs/shiftPosting Number: 7391Union: Non-UnionDate Posted: June 10, 2024Baycrest is a global leader in aging and brain health through research, innovation, care and education, working to defeat dementia and create a world where every older adult enjoys a life of purpose, inspiration and fulfilment.Job Summary:The Corporate Communications department is responsible for developing and executing communications strategies that support Baycrest’s strategic objectives and target a wide range of internal and external stakeholders. Reporting to the Director, Communications Operations, the Intern will assist the Corporate Communications team in providing support to all areas of the organization, optimizing Baycrest’s reputation and enhancing the public perception of Baycrest as a global leader in aging and brain health through research, innovation, care and education.Responsibilities include but are not limited to:

  • creating and editing a wide variety of content including briefing documents, blog posts, website copy, social media content and spokesperson materials;
  • supporting the development of an internal catalogue of assets containing biographies, headshots and insights/topics for Baycrest media representatives;
  • using various monitoring and reporting tools to track and report on earned, owned and paid content;
  • delivering recommendations on media pitches and story angles;
  • supporting the response to media inquiries related to Baycrest programs, experts and research;
  • assisting with proactive media opportunities (which may include drafting pitches and key messages, building media lists, etc.)
  • discovering and sharing engaging and impactful stories that could live across communication channels (which may include articles, videos, photos, etc.);
  • assisting with the planning and development of content for social media accounts;
  • supporting the team in regularly updating the website which includes working with other departments to verify content and make recommendations to content;
  • supporting the organizational migration to a new intranet;
  • ensuring communications are aligned with the Baycrest brand and strategic direction;
  • supporting the development of metrics and feedback mechanisms to enhance communication initiatives;
  • collaborating with staff members in other departments and entities including Baycrest Foundation to assist in executing communication plans and materials;
  • supporting Corporate Communications team members with miscellaneous tasks related to media relations, social media, content creation, reporting, event planning and execution and other communications-related projects;
  • prioritizing tasks and managing deadlines;
  • performing other position-related duties as assigned.

Qualifications include but are not limited to:

  • being currently enrolled in a post-secondary degree or diploma program in communications, public relations, English, journalism or marketing;
  • being a Canadian citizen, permanent resident or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act2;
  • having superior oral and written communication skills (writing samples may be requested);
  • being interested in health care, research, innovation and education;
  • having experience using various social media platforms, content management systems and reporting/analysis tools;
  • understanding all facets of communication principles and best practices;
  • being eager to learn;
  • being able to manage multiple and often competing priorities and work under tight deadlines with a positive attitude;
  • being able to work in a complex work environment with a wide range of objectives, issues, stakeholders and operational factors;
  • having excellent organizational and time and project management skills;
  • having the ability to excel in a collaborative team setting and to work well independently;
  • being detail-oriented and consistently adhere to a high standard of work;
  • having expertise in MS Office including Word, Excel and Outlook;
  • being able to professionally handle sensitive and confidential information with discretion;
  • meeting the requirements of Baycrest Occupational Health & Safety and other required screenings.
  • Note: having Google certifications, other digital/social media certifications and having knowledge of MRP, Cision, InDesign, Photoshop and/or Illustrator would be an asset.

Additional Benefits:

  • Access to 24/7 Employee Assistance Program

INTERNAL APPLICATION INFORMATION: Please submit your application online through the Baycrest intranet. Failure to include your resume may affect your candidacy for this position. All communication related to this job posting will be sent to the email address used to submit your applicationEXTERNAL APPLICANTS: Please submit your application online by clicking the Apply button below.Remarkable people of Baycrest Health Sciences
are changing the future of brain health and aging.Thank you for your interest in joining Baycrest. Only those selected for an interview will be contacted.Baycrest is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources at recruitment@baycrest.org or 416-785-2500, ext. 2961.All successful candidates will be required to complete a police reference check/vulnerable sector screen. Such exemptions will be considered on a case-by-case basis.Required SkillsRequired Experience
Baycrest is offering a three-month internship opportunity for a Communication Student Intern in their Corporate Communications department. The intern will assist in creating and editing various types of content, supporting media inquiries, social media, and website updates, among other tasks. Qualifications include being enrolled in a related post-secondary program, having strong communication skills, and being interested in health care, research, and innovation. Additional benefits include access to an Employee Assistance Program. Candidates can apply through the Baycrest intranet or externally.
Job Description

Position: Customer Service Representative

Location: Toronto, ON

Salary: $18 – $20 per hour

Our client, a leading telecommunications company, is seeking a Customer Service Representative to join their team in Toronto, ON. The ideal candidate will have experience in a customer service role and possess strong communication and problem-solving skills.

Key Responsibilities:
– Provide high-quality customer service via phone, email, and chat
– Respond to customer inquiries and resolve issues in a timely manner
– Enter customer information into the database accurately
– Maintain a professional and positive attitude at all times
– Collaborate with other team members to ensure customer satisfaction

Qualifications:
– High school diploma or equivalent
– 1-2 years of customer service experience
– Excellent communication skills, both written and verbal
– Strong attention to detail and organizational skills
– Ability to multitask and work in a fast-paced environment

If you meet the above requirements and are looking to join a dynamic team, please apply now!

Expected salary:

Job date: Wed, 12 Jun 2024 22:57:03 GMT

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