Company: Fidelity Investments
Job description: Job Description
About the Role:
The Digital Marketing Specialist will assist in achieving efficient operations within Fidelity’s marketing automation and sales enablement platforms, in addition to other initiatives, such as assisting others with the automated production of fund performance materials.
What You Will Do:
Marketing automation and sales enablement support:
Assist with the efficient operations and execution of Fidelity’s marketing automation and sales enablement programs.
Assist others with the setting up and execution of marketing automation campaigns, including events, webcasts and other email campaigns
Assist with the sales enablement efforts to help others better engage with clients and prospects throughout the buyer’s journey
Collaborate with internal and external stakeholders to assist others in the optimization of marketing operations
Assist others in the maintenance of Fidelity’s content library
Collaborate with internal teams to assist others with the creation of emails, landing pages, setting up A/B and multivariate tests in order to optimize the user experience
Help others to evaluate the end-to-end customer experience across multiple channels and customer touch points
Assist with database maintenance, content production and campaign execution:
Assist others with the production of digital communications, documents and campaigns.
Help others to ensure the organization of client and prospect data
Assist others to make sure that all performance data received is inputted into the database to deliver on deadlines
Aid others in end-to-end campaign support, which includes supporting the design, development, launch, and tracking aspects
Help others in the automation of content production and campaigns
Marketing effectiveness reporting:
Assist others with the production regular reporting and campaign tracking to increase marketing effectiveness
Aid in tracking campaign metrics, website content and other digital metrics to enhance performance and align Marketing and Sales
Assist in the creation of reports focused on content, campaign and sales enablement analytics to inform strategies and tactics
Help research marketing best practices to improve email open rates, click through rates and form fill conversions
Conduct research to aid others in continual optimization through A/B and multivariate testing
Assist in the development of regular reporting on campaign performance and help with conducting post mortem analysis
Automation, A.I. and digital resource:
Act as a resource for marketing in areas such as automation and A.I.
Work with internal technology partners to find innovative solutions to business problems
Collaborate with stakeholders such as Sales, Business Analytics, Finance and IT to assist in the creation of business cases for initiatives
Assist in the research of digital trends in the industry to ensure Fidelity Canada is pursuing a market-leading digital strategy
What We Are Looking For:
University degree graduate
A minimum of 1+ years of marketing operations or campaign management experience
An understanding of marketing automation and CRMs (e.g. Marketo, Salesforce)
An understanding of sales enablement (e.g. Seismic)
Nice to Have’s:
Experience in the Mutual Fund/Financial Services industry
Experience in document and content productive technology (e.g. Adobe Creative Suite)
Experience with database management and content production would be an asset
PMP/Marketo Certification
The Expertise You Bring:
Creative thinking with a passion for growth and performance marketing
Excellent communication skills, both written and oral, are required
The ability to multi-task and assist with the execution multiple ongoing projects
Strong organizational abilities and strong analytical skills essential
Interpersonal and influencing skills to achieve goals in Fidelity’s collaborative environment
Given the current circumstances, employee will be working from home, 100% of time. As working conditions return to normal, they will shift to a hybrid working arrangement.
Current work authorization for Canada is required for all openings.
Fidelity Canada is an equal opportunity employer
Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.
Accommodation during the application process
Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at .
No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.
Why Work at Fidelity?
We are proud to be recipients of the following:
Awards
- Canada’s Top 100 Employers (5th consecutive year) 2021
- Greater Toronto’s Top Employers (9th consecutive year) 2021
- Canada’s Top Family Friendly Employer (4th consecutive year) 2021
- Imagine Canada, Caring Company
- Canada’s Top Employer For Young People 2021
- National HR Awards – Best Corporate Social Responsibility Program Award, Venngo Healthy Workplaces Award
- Workplace Benefits Awards – Health and Wellness Program
- Canadian Compassionate Companies Award
Designations
- A Canadian Compassionate Company
- An Imagine Canada Caring Company
Expected salary:
Location: Toronto, ON
Job date: Sun, 04 Sep 2022 01:44:24 GMT
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