Company: Marriott

Location: Guelph, ON

Job description: and Marketing Function Assists in the sales process and revenue forecasting for customer groups. Up-sells products…
The marketing function helps in the sales process by promoting and selling products to customer groups, ultimately increasing revenue. It also involves identifying opportunities to upsell products to increase sales.
Based on the website provided, the job description is as follows:

Position: Customer Success Specialist

Location: Toronto, ON

Our company is looking for a Customer Success Specialist to join our team. The ideal candidate will be responsible for building strong relationships with our customers, ensuring their needs are met, and finding solutions to any issues they may have. The role requires excellent communication and problem-solving skills, as well as a customer-focused mindset.

Key Responsibilities:
– Act as the main point of contact for customer inquiries and issues
– Build and maintain strong relationships with customers to ensure satisfaction and retention
– Provide product demonstrations and training to customers as needed
– Collaborate with internal teams to address customer needs and concerns
– Identify opportunities for upselling and cross-selling to drive revenue growth

Qualifications:
– Bachelor’s degree in Business, Marketing, or related field
– 2+ years of experience in customer service or account management
– Excellent communication skills, both written and verbal
– Strong problem-solving abilities
– Ability to work in a fast-paced, team-oriented environment

If you are a customer-focused professional with a passion for delivering exceptional service, we would love to hear from you. Apply now to join our team.

Expected salary: $53000 – 63000 per year

Job date: Sun, 14 Jul 2024 07:41:34 GMT