Architect/Building Administrator – NV5 – Orlando, FL

Company: NV5

Location: Orlando, FL

Expected salary:

Job date: Fri, 22 Aug 2025 06:24:46 GMT

Job description:

Job Title: Client Relationship Manager

Job Description:

We are seeking a dynamic Client Relationship Manager to join our team. In this role, you will be responsible for fostering and maintaining strong client relationships to generate repeat and referral business. As the primary point of contact for our clients, you will ensure a high level of satisfaction and engagement, addressing their needs and concerns promptly.

Key Responsibilities:

  • Build and maintain robust relationships with clients to understand their goals and expectations.
  • Proactively identify opportunities for repeat business and referrals through excellent service.
  • Participate in marketing initiatives and networking events to promote our brand and expand our client base.
  • Collaborate with internal teams to develop tailored solutions that meet client needs.
  • Regularly communicate with clients to gather feedback and insights, ensuring continuous improvement in service delivery.
  • Track client interactions and provide regular updates to management on relationship status and growth opportunities.

Qualifications:

  • Proven experience in client management or a related field.
  • Strong interpersonal and communication skills, with an ability to connect with diverse clientele.
  • A proactive approach to problem-solving and relationship-building.
  • Experience in marketing and participating in networking events is a plus.
  • Ability to work collaboratively within a team and independently.

Join us to make a lasting impact on our clients and drive business growth through strong relationships and exceptional service!

Architect/Building Administrator – NV5 – Orlando, FL

Company: NV5

Location: Orlando, FL

Expected salary:

Job date: Sat, 23 Aug 2025 00:06:14 GMT

Job description:

Job Title: Client Relationship Manager

Job Description:

We are seeking a dedicated and proactive Client Relationship Manager to join our dynamic team. In this role, you will play a crucial part in building and maintaining strong client relationships, ensuring that our customers feel valued and supported. Your primary responsibility will be to generate repeat and referral business by delivering exceptional service and fostering trust with our clients.

Key Responsibilities:

  • Cultivate and maintain long-term client relationships, acting as the primary point of contact and ensuring client satisfaction.
  • Identify opportunities for upselling and cross-selling services to existing clients to enhance their experience and value.
  • Participate in marketing initiatives and networking events to promote our services and expand our client base.
  • Collaborate with the sales and marketing teams to develop strategies that resonate with our target audience.
  • Track and analyze client interactions to develop insights and improve relationship management strategies.
  • Address client inquiries and resolve issues promptly, ensuring a seamless experience.
  • Generate regular reports on client engagement and feedback, presenting findings to the management team to inform strategy.

Qualifications:

  • Proven experience in client relationship management or a similar role.
  • Excellent interpersonal and communication skills, with the ability to build rapport with diverse clients.
  • Strong organizational skills and attention to detail.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Ability to work independently and as part of a team.
  • A proactive attitude towards networking and marketing initiatives.

Join us to leverage your skills in fostering meaningful client relationships and contribute to our growth through repeat and referral business. If you are passionate about client service and enjoy working in a dynamic environment, we would love to hear from you!