Company: Envol Strategies
Location: Vancouver, BC
Job description: exceptional service with every project? A problem-solving enthusiast with a knack for tackling plumbing challenges? Eager…, your daily activities will include: Report directly to the Site Manager for projects and customer service needs. Implementing…
This content highlights the dedication to providing exceptional service with every project and a passion for solving plumbing challenges. The role involves reporting to the Site Manager, implementing solutions, and prioritizing customer service.
Title: Customer Service Representative
Location: Toronto, Ontario, Canada
Salary: Competitive
Description:
Our company is seeking a Customer Service Representative to join our team in Toronto. The successful candidate will be responsible for providing exceptional customer service, resolving customer issues, answering inquiries, and processing orders in a timely and efficient manner.
Responsibilities:
– Respond to customer inquiries via phone, email, and chat
– Provide product information and recommendations to customers
– Assist customers with order placement and tracking
– Handle customer complaints and resolve issues in a professional manner
– Process returns, exchanges, and refunds
– Maintain updated knowledge of company products and services
– Work collaboratively with other team members to ensure excellent customer service
Qualifications:
– Previous customer service experience
– Excellent communication skills
– Strong problem-solving skills
– Ability to multitask and prioritize workload
– Proficiency in Microsoft Office and CRM software
– High school diploma or equivalent
If you are a customer service professional looking to join a dynamic team, we encourage you to apply for this position. We offer a competitive salary and opportunities for growth within the company. Apply now to start your career with us!
Expected salary: $38 – 48.5 per hour
Job date: Wed, 15 Jan 2025 23:29:04 GMT