GlaxoSmithKline – Associate Product Manager – COPD – Mississauga, ON

Company: GlaxoSmithKline

Location: Mississauga, ON

Job description: Manager will work under the supervision of the Director of Marketing alongside a high performing team of Product Managers…) Ability to effectively work and contribute in a team-based environment Demonstrated time & project management skills. Ability to embrace…
The content discusses the responsibilities of a Manager who will be working under the supervision of the Director of Marketing alongside a team of Product Managers. It emphasizes the importance of working effectively in a team-based environment and having strong time and project management skills.
Title: Customer Success Manager

Location: Toronto, ON

Salary: $70,000 – $80,000 per year

Job Description:

We are looking for a Customer Success Manager to join our team in Toronto. The ideal candidate will be responsible for managing client relationships and ensuring client satisfaction. This role will involve working closely with customers to understand their needs and provide solutions that meet those needs. The Customer Success Manager will also be responsible for upselling and growing accounts, as well as resolving any customer issues or concerns.

Key responsibilities:

– Build and maintain strong, long-lasting customer relationships
– Collaborate with sales and product teams to ensure customer needs are met
– Upsell and grow customer accounts
– Act as the main point of contact for customer inquiries and concerns
– Resolve any customer issues in a timely and efficient manner
– Provide regular updates to customers on product updates and new features
– Analyze customer feedback and suggest improvements to products or services
– Meet with customers on a regular basis to gather feedback and ensure satisfaction

Qualifications:

– Bachelor’s degree in Business Administration, Marketing, or related field
– 3+ years of experience in customer success or account management
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work independently and prioritize tasks effectively
– Experience working with CRM software (e.g. Salesforce, HubSpot)
– Knowledge of the tech industry is a plus

If you are a customer-focused individual with a passion for building relationships and ensuring customer satisfaction, we want to hear from you! Apply now to join our team as a Customer Success Manager.

Expected salary:

Job date: Fri, 14 Jun 2024 05:08:12 GMT

Sanofi – Senior Product Manager, COPD Portfolio – Toronto, ON

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Company: Sanofi

Location: Toronto, ON

Job description: Reference No. R2730719Position Title: Senior Product Manager, COPD PortfolioDepartment: Dupixent Respiratory Marketing CanadaLocation: Toronto, OntarioAbout Sanofi Specialty CareSanofi’s specialty care business unit focuses on rare diseases, rare blood disorders, neurology, immunology, and oncology. Sanofi’s ambition is to leverage science and innovation to improve people’s lives and be the industry leader in immunology and oncology. Its approach is shaped by a long history of developing highly specialized treatments and forging close relationships with physician and patient communities.At Sanofi, we chase the miracles of science to improve people’s lives. We believe our cutting-edge science and manufacturing, fueled by data and digital technologies, have the potential to transform the practice of medicine, turning the impossible into possible for millions of people.Position Summary:The opportunity is to join the dynamic Immunology Canada franchise, a key growth driver within the Sanofi Specialty Care organization. This will mean being entrepreneurial, thinking big, working together as a team, and focusing on science to address the unmet needs of Canadian patients that are suffering from respiratory conditions. Our global ambition is to transform all lives afflicted by Type 2 inflammatory diseases.The role’s primary responsibility will be to lead the development and execution of innovative brand marketing strategies and tactics that will differentiate Dupixent and future pipeline assets, to create a best-in-class experience for all stakeholders. The senior product manager will also collaborate within the Respiratory/GI team along with the broader Immunology franchise to ensure that the marketing strategy is consistent, to support and strengthen the overall franchise.The Senior Product Manager will be responsible for the pre and post launch strategy for the entire COPD portfolio.This position is based at the Sanofi Campus in Toronto, and will report to the Head of Marketing, Respiratory and Gastroenterology Immunology.Role Responsibilities:Lead and develop pre-launch/ post-launch strategy and brand plan for Dupixent COPD and pre-launch strategy for future COPD pipeline based on patient centric-approach and deep customer insights to create differentiated brand value and establish conditions to maximize long term brand potential.Partner with Global teams to support the brand vision for Dupixent COPD and future COPD pipeline.Develop strategic scenarios and financials supported by clear assumptions; Critically evaluate and lead the prioritization of strategies for COPDUsing strategic thinking and expert knowledge of the brand planning process, lead Cross-Functional teams to develop long-range strategy plans to support the brandDeliver tools and manage third party agencies (tools, programs, etc) to maximize / optimize the resources, negotiate times lines, priorities, challenge the agency to optimize their resources, challenge them to delivers, including media and national ad campaigns.Develops promotional materials and campaigns, including: sales tools, product messaging, direct mail / blast fax / Internet, PR campaigns, advertising, teleconferences, embracing omnichannel excellence and manage OPEX A&P budgetEnsure alignment of Marketing activities with global brands and influence Global activities and networking- key contact at Global Brand Team.Analyze, strategize, organize and drive timely execution of annual marketing plan to achieve superior results; Implement the brand positioning and align all messaging and tactics to itEvaluate market environment using all available data on all customers and patients and clearly communicate a full understanding of key dynamicsFully grasp COPD treatment dynamics, disease epidemiology, and care path. Refine market understanding, anticipation of new competitors, ongoing trial outcomes understanding and related immediate plans of action.Proactively identify key customer insights by gathering and analyzing information from different sources. Interact with key customers and patients to fully understand their needsIn collaboration with various support functions, ensure sufficient product supply, favourable access, and efficient distribution for Dupixent COPD within CanadaIn conjunction with Government Affairs and Market Access personnel, secure / maintain reimbursement for assigned product in all provinces and with private payersActively involve representatives of the salesforce and medical in the development of the strategic brand plan and individual marketing tacticsManage national / local advisory groups and treatment guidelines/consensus statementsOrganize and enable patient advocacy groups to support product and access to careDemonstrate the Sanofi Play to Win behaviors at all times and expect this from your teamExperience Qualifications:Bachelor’s degree in life sciences, marketing or business required.Minimum 5 years product management experience or equivalent in a specialty care therapeutic area/and at least two years of experience in a related position (ex: Sales Management, Professional Education, Business Information and Research, Training)Experience in developing and managing patient-access programs and contracting an asset.Experience successfully launching a biologic in a highly competitive and developed marketSales experience in specialty care marketTechnical marketing skills (needs, segmentation, SWOT analyses, creation of competitive strategies, risk assessment) and stay abreast of new marketing trendsWorking knowledge of reimbursement on provincial and private payer levelsPreferred QualificationsSecond degree, e.g. MBA, PhD, M.Sc.Biologics and injectable drugs experience is a strong asset.French language proficiency is preferredProfessional SkillsPassionate, confident and comfortable in team environmentExcellent interpersonal, and communication skills, with ability to convey complex concepts crisply and compellingly, considering the audience and their specific needs.Strong strategic, analytical and innovation skills demonstrated by an ability to prioritize and bring new ways of doing things to the table.Demonstrated ability to understand and anticipate customer needs (internal and/or external)Proven ability to cooperate transversally and lead in an ambiguous environment across different functions and company cultures.Proactively building favorable and effective relationships internally, at all levels and across all functions, and externally through unquestioned integrity and ethics.Strong organizational and project management capabilitiesFlexibility and adaptability to view marketing from a broad, strategic perspective while, at the same time, possessing a willingness to roll up his/her sleeves, including managing details, as necessary.Being a strong change agent capable of managing teams through constant change and/or within ambiguous environmentBehavioral competenciesPerformance orientation and ability to work and deliver along agreed timelinesHigh level of Interpersonal and communication skillsTeam orientedReadiness to travel (up to 20% of time on average)Pursue ProgressDiscover ExtraordinaryBetter is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.Watch our and check out our Diversity, Equity and Inclusion actions at !Sanofi is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.Thank you in advance for your interest.Only those candidates selected for interviews will be contacted.Follow Sanofi on Twitter: and on LinkedIn:#GD-SG #LI-GZAt Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.
Sanofi’s specialty care business unit focuses on rare diseases, blood disorders, neurology, immunology, and oncology with the aim to improve people’s lives through science and innovation. The Senior Product Manager will lead the development and execution of marketing strategies for the COPD portfolio, collaborating with the Respiratory/GI team and partnering with Global teams. Responsibilities include developing brand plans, analyzing market dynamics, managing product supply and access, coordinating with stakeholders, and driving successful product launches. The ideal candidate should have a Bachelor’s degree, at least 5 years of product management experience in specialty care, and strong interpersonal, strategic, and analytical skills. French language proficiency and experience with biologics are preferred qualifications. Sanofi is an equal opportunity employer committed to diversity and inclusion.
Job Description

We are currently seeking a highly motivated and versatile individual to fill the role of Administrative Assistant. The successful candidate will provide administrative support to the Executive team, including managing schedules, organizing meetings, and handling correspondence.

Responsibilities:
– Coordinate and schedule meetings, appointments, and travel arrangements for executives
– Prepare and distribute meeting agendas and minutes
– Handle incoming and outgoing correspondence
– Assist with the preparation of presentations and reports
– Maintain electronic and physical filing systems
– Order office supplies and maintain inventory
– Perform general clerical duties, such as answering phones and responding to emails
– Other duties as assigned

Requirements:
– High school diploma or equivalent
– 2+ years of administrative experience
– Proficient in Microsoft Office Suite
– Excellent organizational and time management skills
– Strong written and verbal communication skills
– Ability to prioritize tasks and work independently
– Professional attitude and appearance

If you meet the qualifications and are looking for a challenging and rewarding opportunity, please apply now!

Expected salary:

Job date: Sat, 10 Feb 2024 23:57:45 GMT