Company: Griffith Foods
Location: Toronto, ON
Job description: Culinary guidance to R&D, Sales and Marketing team members on specific projects Works to develop and execute training programs… by offering product versatility, menu development and creation of innovative products Collaborates with R&D, Sales and Marketing…
The content discusses providing culinary guidance to R&D, Sales, and Marketing team members on specific projects. It highlights the development and execution of training programs focusing on product versatility, menu development, and creating innovative products. Collaboration with R&D, Sales, and Marketing teams to enhance project outcomes is emphasized.
Job Description
We are seeking a motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing excellent customer service to our clients, answering phone calls and emails, resolving customer inquiries and issues in a timely manner, and ensuring customer satisfaction.
Responsibilities:
– Answer incoming phone calls and respond to customer emails in a professional and timely manner
– Assist customers with product inquiries, order status updates, and resolving any issues they may have
– Process customer returns, exchanges, and refunds according to company policies
– Collaborate with other team members to ensure customer orders are processed accurately and efficiently
– Maintain customer records and update account information as needed
– Provide product recommendations and offer solutions to customer problems
– Keep up-to-date on product knowledge and company policies to provide accurate information to customers
– Meet or exceed customer service targets and metrics set by management
Qualifications:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication and interpersonal skills
– Strong problem-solving abilities and attention to detail
– Ability to work in a fast-paced environment and multitask effectively
– Proficient in Microsoft Office and other relevant software applications
– Strong organizational and time management skills
If you are passionate about providing exceptional customer service and are looking for a rewarding opportunity to grow your career, we would love to hear from you. Apply now to join our team!
Expected salary:
Job date: Thu, 07 Mar 2024 08:56:47 GMT
