Toronto Transit Commission – Employer Brand Specialist – Toronto, ON

https://logoimg.careerjet.net/67c5365d88e9c30c7efa9e25ade313b5_mobile.png


Company: Toronto Transit Commission

Location: Toronto, ON

Job description: JOB INFORMATION
Requisition ID: 9772
Number of Vacancies: 1
Department: Talent Management (20001209) – Talent Management (30000064)
Salary Information: $83,192.20 – $104,013.00
Pay Scale Group: 8SA
Employment Type: Regular
Weekly Hours: 35, Off Days: Saturday/Sunday Shift: Day
Posted On: July 10, 2024
Last Day to Apply: July 14, 2024
Reports to: Manager, Talent Management CoEThe Toronto Transit Commission (TTC) is North America’s third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC’s vision is to be a transit system that makes Toronto proud. The TTC’s recruitment efforts are directly aligned to its mission of providing “a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy.”Career OpportunityOur Talent Management Department is seeking an Employer Brand Specialist to join our team!What You Will DoReporting to the Manager – Talent Management CoE, you will be responsible for the strategy development, planning, implementation, measurement, evaluation and ongoing recommendations for employer brand strategy designed to enhance the TTC’s image as an employer of choice with internal and external stakeholders. To this end, you will manage events, digital communications and activities, including developing the branding and marketing of the Talent Acquisition, Early Talent, & Executive Search programs, and enhancing the candidate experience.As the Employer Brand Specialist, you will work closely with stakeholders across the TTC to create compelling content and campaigns that showcase the TTC’s employer value proposition, culture, values, and employee experience. You will prepare reports and data relating to areas of responsibility and key performance measures. You will be responsible for participating in and representing the Talent Management CoE in section/department meetings and committees as required. You will be required to participate in the TTC’s Customer Service Ambassador Program.What Skills Do You Bring?

  • Plan and organize activities / projects to meet section and organizational goals
  • Gather information and conduct research
  • Create and deliver presentations in various formats
  • Understand and apply administrative policies, processes, and procedures
  • Use office technology, software and applications
  • Communicate in a variety of mediums

What Qualifications Do You Bring?

  • Your educational background including completion of post-secondary education in a related field (Human Resources, Marketing, Public Relations), combined with directly related work experience; or a combination of education, training and experience deemed to be equivalent is integral and will contribute to the success in this role.
  • Your application will demonstrate strong knowledge and understanding of employer branding strategies, concepts, and best practices, and experience with implementing the same.
  • Your strong knowledge and understanding of various digital communications channels (including website, social media, etc.) and experience with leveraging the same for branding initiatives is required.
  • Your application will also demonstrate knowledge and understanding of issues related to talent acquisition and management (e.g. attraction and retention, diversity and inclusion, equal employment opportunity, and accommodation, etc.).
  • Experience in developing project plans and managing projects pertaining to branding initiatives is required.
  • Your application will demonstrate experience with managing and coordinating events.
  • Strong internal and external client relationship skills in a diverse environment, and your ability to maintain effective relationships is required.
  • Your ability to effectively lead and facilitate multi-stakeholder initiatives will contribute to the success in this role.

What We Offer

  • Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
  • A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
  • One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
  • A comprehensive package that covers health, dental, vision and more.
  • Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.

Commitment to EDIThe TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.We thank all applicants for their interest but advise only those selected for an interview will be contacted.
The Toronto Transit Commission (TTC) is seeking an Employer Brand Specialist to join their Talent Management Department. The successful candidate will be responsible for developing and implementing employer brand strategy to enhance the TTC’s image as an employer of choice. They will work closely with stakeholders to create compelling content and campaigns, manage events and digital communications, and enhance the candidate experience. Qualifications include a background in Human Resources, Marketing, or Public Relations, experience in employer branding strategies and digital communications, and strong project management skills. The TTC offers a diverse, inclusive, and flexible work environment, as well as professional development opportunities and a comprehensive benefits package. The TTC is committed to upholding the values of equity, diversity, and inclusion in its workplaces and encourages applications from diverse backgrounds.
Job Description

Position: Sales Manager

Location: Mississauga, ON

Salary: $80,000 – $100,000 a year

Our company is currently seeking a Sales Manager to lead our sales team in exceeding revenue goals. The ideal candidate should have a proven track record in sales management, be a strong leader, and possess excellent communication skills.

Responsibilities:
– Develop and implement strategic sales plans to achieve company goals
– Lead and motivate the sales team to drive performance and exceed targets
– Identify new business opportunities and build strong relationships with clients
– Track sales metrics and report on progress to senior management
– Collaborate with marketing and product development teams to drive sales growth
– Provide coaching and training to sales staff to improve their skills and performance

Qualifications:
– Bachelor’s degree in Business or related field
– 5+ years of experience in sales, with at least 2 years in a managerial role
– Proven track record of meeting or exceeding sales targets
– Strong leadership, communication, and negotiation skills
– Ability to work in a fast-paced environment and manage multiple priorities
– Experience in the technology or software industry is a plus

If you are a motivated and results-driven individual with a passion for sales, we want to hear from you. Apply now to join our dynamic team and take your career to the next level.

Expected salary: $83192.2 – 104013 per year

Job date: Sat, 13 Jul 2024 02:45:12 GMT

University of Toronto – Employer Strategy & Engagement Specialist – Toronto, ON

Company: University of Toronto

Location: Toronto, ON

Job description: writing; drafting content for marketing materials) and the ability to communicate effectively and empathetically…
Drafting content for marketing materials is important in order to effectively communicate and connect with your audience. It is essential to write in a way that is engaging and empathetic in order to create a strong connection with your customers and successfully convey your message.
Job Description

We are currently seeking a motivated and detail-oriented Administrative Assistant to join our team. In this role, you will be responsible for providing administrative support to the management team and ensuring the smooth operation of the office.

Responsibilities:
– Answering phone calls and responding to emails
– Managing calendars and scheduling appointments
– Organizing and maintaining files and records
– Assisting with project coordination and planning
– Ordering office supplies and maintaining inventory
– Providing general administrative support as needed

Qualifications:
– High school diploma or equivalent
– Prior administrative experience is preferred
– Proficient in Microsoft Office applications
– Strong communication and organizational skills
– Ability to multitask and prioritize tasks effectively

If you are a team player with a positive attitude and excellent organizational skills, we would love to hear from you. Apply now to join our dynamic team!

Expected salary: $73748 per year

Job date: Thu, 04 Jul 2024 22:02:26 GMT

Fortive – Internal Communications and Employer Branding Specialist – Toronto, ON

https://logoimg.careerjet.net/30aa638b87aede9497e72c9ac4992b2d_mobile.png


Company: Fortive

Location: Toronto, ON

Job description: Job Description:The Internal Communications and Employer Branding Specialist is a dynamic role that encompasses crafting and disseminating internal messaging to foster a connected and motivated workforce, enhancing Intelex’s image as an employer, and managing the company’s social media presence to reflect its values and culture. The specialist will be a storyteller, a brand ambassador, and a social media expert, driving engagement both within the organization and in the broader employment marketplace. Intelex headquarters is in Toronto, Canada. We are open to applicants across north America.Key Responsibilities:· Strategic Communication Planning: In partnership with the VP, HR and leadership team, develop and implement a comprehensive communications strategy that integrates internal messaging, employee engagement, employer branding, and social media presence.· Content Creation and Management: Create engaging, authentic content for various channels, including email campaigns, webinars, newsletters, town halls, website stories, video scripts, and social media campaigns, that align with Intelex’s voice and employer brand. Ensure consistent messaging across internal and external platforms.· Employee Engagement Initiatives: Curate and execute innovative programs designed to boost employee morale, foster a positive work environment, and encourage employee participation and feedback.· Employer Branding: Collaborate with marketing to manage the employer brand online, including monitoring and updating the company’s social media profiles, career site, and online reviews to attract top talent.· Measurement and Reporting: Utilize metrics and analytics to track the performance of internal communications, engagement activities, employer branding efforts, and social media outreach. Adjust strategies based on data-driven insights.· Cross-functional collaboration: Work with HR, Marketing, and other departments to ensure that the content calendar aligns with broader company initiatives and communication goals.· Crisis Communication: Respond to and manage communications during sensitive situations, maintaining the integrity of the employer brand and ensuring clear, empathetic messaging to employees.· Event Planning and Coordination: Organize internal events that promote the employer brand and encourage employee engagement, ensuring social media coverage and interaction.· Training and Advocacy: Train employees on social media best practices and encourage them to be active participants in promoting the company culture and brand narrative.Qualifications:· Bachelor’s degree in communications, marketing, public relations, or a related field.· Minimum of 3-5 years of experience in a communications role with a focus on employee engagement and employer branding.· Strong content creation skills, with experience in writing, editing, and visual storytelling for virtual work environments, social media, and other digital platforms.· Expertise in managing social media accounts for businesses, with a track record of growing engagement and reach, and familiarity using social media analytics tools.· Proven track record of planning and leading successful engagement and branding initiatives.· Creative and strategic thinker with the ability to work both independently and collaboratively.· Excellent organizational skills and the capability to handle sensitive information discreetly.· Native speaker level English language skillsFortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. Ready to move your career forward? Find out more at careers.fortive.com.Fortive is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
The Internal Communications and Employer Branding Specialist at Intelex in Toronto is responsible for developing and implementing communication strategies, creating engaging content, managing social media presence, boosting employee engagement, and maintaining the employer brand. The role involves collaborating with various departments, tracking performance metrics, handling crisis communications, organizing events, and training employees on social media best practices. The ideal candidate should have a Bachelor’s degree in communications or a related field, 3-5 years of relevant experience, strong content creation skills, social media management expertise, and excellent organizational abilities. The role is part of Fortive, a global industrial technology innovator, dedicated to diversity, growth, and creating a positive impact in the world. Fortive is committed to creating an inclusive and diverse workforce that is representative of the talent, clients, and communities it serves.
Job Description

Title: Operations Manager

Location: Chicago, IL

Salary: Competitive

Our client, a leading logistics company based in Chicago, is looking for an experienced Operations Manager to join their team. The successful candidate will be responsible for overseeing all operational aspects of the business, including managing staff, optimizing processes, and ensuring efficiency and profitability.

Key Responsibilities:

– Manage a team of operations staff, including drivers and warehouse workers
– Develop and implement operational strategies to improve efficiency and reduce costs
– Monitor and analyze key performance indicators to identify areas for improvement
– Ensure compliance with all relevant regulations and company policies
– Collaborate with other departments to streamline operations and improve communication
– Maintain a strong focus on customer satisfaction and service quality
– Stay up-to-date with industry trends and best practices

Qualifications:

– Bachelor’s degree in business, logistics, or a related field
– Proven experience in operations management, preferably in the logistics industry
– Strong leadership and communication skills
– Excellent problem-solving abilities
– Ability to work under pressure and meet deadlines
– Knowledge of relevant software and tools (e.g., TMS, ERP systems)

If you are a dynamic and results-driven individual with a passion for operations management, then we want to hear from you. Apply now to join a fast-growing company with a strong focus on innovation and customer satisfaction.

Expected salary:

Job date: Tue, 04 Jun 2024 03:15:12 GMT

ACCES Employment – Employer Liaison, Digital Marketing Strategies for Canadian Businesses – Brampton, ON

Company: ACCES Employment

Location: Brampton, ON

Job description: Employer Liaison Program: Digital Marketing Strategies for Canadian Businesses Location: Brampton Contract Length: 1…, and others who may be experiencing employment barriers is preferred Experience in Digital Marketing or working with marketing
The Employer Liaison Program in Brampton is seeking candidates with experience in digital marketing or working with marketing strategies to help Canadian businesses connect with job seekers facing employment barriers. The contract length is one year, and experience working with diverse populations is preferred.
Job Description:

Position: Support Analyst

Location: Sheffield

Hours: Monday to Friday (9am-5pm)

Salary: £18,000-£24,000 per year

Type: Full-time, Permanent

Our client is currently looking for a Support Analyst to join their team in Sheffield. The successful candidate will be responsible for providing customer support services, technical support, and assistance with software applications. This role will involve working closely with customers to resolve issues and provide training, as well as collaborating with internal teams to help develop and improve systems.

Key Responsibilities:

– Provide excellent customer service and support to users via email, phone, and in person.
– Troubleshoot technical issues and assist customers with software problems.
– Log all support calls and escalate issues as necessary.
– Develop strong relationships with customers to understand their needs and provide appropriate solutions.
– Work closely with the development team to provide feedback on software improvements.
– Train customers on how to use software applications effectively.

Required Skills and Experience:

– Previous experience in a customer service or technical support role.
– Excellent communication skills, both written and verbal.
– Strong problem-solving abilities.
– Knowledge of software applications and troubleshooting techniques.
– Ability to work well both independently and as part of a team.

If you are passionate about providing excellent customer service and have the technical skills required to succeed in this role, we would love to hear from you. Apply now to join a dynamic and growing company!

Expected salary: $58345.64 per year

Job date: Fri, 26 Apr 2024 06:29:47 GMT

Sephora – Senior Manager, Employer Brand (17-Month Contract) – Toronto, ON

Company: Sephora

Location: Toronto, ON

Job description: of our employees. ABOUT THE ROLE: Join us as the Senior Manager of Employer Brand at Sephora Canada, where you’ll take the reins in… Strong project management skills, using innovative PM tools like Smartsheet You have an entrepreneurial spirit, thrive in a fast…
The role of Senior Manager of Employer Brand at Sephora Canada involves leading and managing employer branding projects using innovative project management tools like Smartsheet. Candidates should have strong project management skills and an entrepreneurial spirit to thrive in a fast-paced environment.
Job Description

We are seeking a dynamic and motivated individual to join our team as a Marketing Manager. In this role, you will be responsible for developing and implementing marketing strategies to increase brand awareness and drive customer acquisition.

Key responsibilities include:

– Developing and executing marketing campaigns across various channels, including digital, print, and social media
– Collaborating with cross-functional teams to drive product launches and promotional events
– Analyzing market trends and consumer insights to optimize marketing performance
– Managing relationships with external marketing agencies and vendors
– Monitoring and reporting on marketing KPIs to senior management

The ideal candidate will have a proven track record in marketing and a passion for driving business growth. Strong communication and organizational skills are essential, along with the ability to thrive in a fast-paced environment.

If you are a creative thinker with a results-driven mindset, we want to hear from you. Apply now to join our dynamic team!

Expected salary:

Job date: Thu, 14 Mar 2024 23:22:02 GMT

Sephora – Senior Manager, Employer Brand (17-Month Contract) – Toronto, ON

Company: Sephora

Location: Toronto, ON

Job description: of our employees. ABOUT THE ROLE: Join us as the Senior Manager of Employer Brand at Sephora Canada, where you’ll take the reins in… Strong project management skills, using innovative PM tools like Smartsheet You have an entrepreneurial spirit, thrive in a fast…
Summary: The Senior Manager of Employer Brand at Sephora Canada is responsible for managing employer branding initiatives and projects. The ideal candidate should possess strong project management skills and have an entrepreneurial spirit to succeed in a fast-paced environment.
Job Description

Reporting to the Clinical Operations Manager, the Clinical Research Coordinator will play a crucial role in supporting the successful execution of clinical research studies. Responsibilities include recruiting and enrolling participants, maintaining study documentation, coordinating study visits, and communicating with study participants and clinical staff. The successful candidate will have a background in health sciences or a related field, strong attention to detail, and excellent organizational and communication skills. Previous experience in clinical research or healthcare is an asset. This is a great opportunity for someone looking to gain valuable experience in a dynamic and fast-paced clinical research environment. Apply now to join our team and help contribute to the advancement of medical research.

Expected salary:

Job date: Thu, 14 Mar 2024 23:20:14 GMT

Telus – Senior Customer Success Manager – TELUS Health Employer Solutions – Toronto, ON

https://logoimg.careerjet.net/510609678c62c034d94ac17e1d5f34fc_mobile.png


Company: Telus

Location: Toronto, ON

Job description: Description

Remote position located anywhere in Canada with preference for Toronto

Our team and what we’ll accomplish together

TELUS Health’s Employer Solutions supports the health and wellbeing of over 35 million lives worldwide with our clinical expertise, global presence and digital well-being platforms. We’re committed to building the healthiest workplaces on the planet.

That’s why we offer employers a range of services and tools to empower healthier, happier, and more productive employees with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, health, life, money, and work.

The TELUS Health’s Employer Solutions team is focused on delivering high quality care through highly personalized care, enhanced employers and employees experiences and easy access to a broad range of services such as Employee Assistance Program (EAP) as well as primary care, virtual care, preventive health, wellness, mental health, occupational and executive health.

At TELUS, our employees have access to high-quality well-being support and resources. We foster an innovative and collaborative work environment that supports your personal and professional growth. We value individuals and teams who bring passion and a commitment to excellence.
Join us and thrive.

What you’ll do

As a Senior Customer Success Manager, you will play a pivotal role in building trusted advisor relationships with our enterprise clients, driving higher employee engagement, and enhancing overall wellness through TELUS Health’s innovative solutions.

Your strategic planning, management, and measurement skills will be key in ensuring the ongoing success of our customer base. Leveraging performance metrics and exploring new growth opportunities, you will be instrumental in driving business development. With a focus on outcomes, you will work closely with clients to define and achieve their success.

This is an exceptional opportunity to join a leading innovator in engagement and wellness solutions, offering a challenging and rewarding role. We are seeking a highly energetic and trusted relationship builder who is passionate about helping clients succeed. If you thrive in a collaborative and fast-paced environment, we invite you to join our team and make a significant impact.

Responsibilities

  • Retaining, growing and managing TELUS Health’s large account portfolios
  • Demonstrating a consultative client approach, with an ability to build strong relationships and partnerships with our clients, by developing a deep understanding of the clients’ needs, cultures and business issues
  • Continually demonstrating a highly developed capacity to consult around workplace and/or organizational issues and developing creative solutions for those issues
  • Maintaining the highest level of client allegiance by developing relationships at all levels within the client organization, particularly the C-level executives
  • Analyzing and interpreting data to recommend solutions to address workplace health issues
  • Assisting with escalations, and solution planning
  • Managing the account profitability including working with service delivery teams to support financially efficient management of the contract
  • Alignment with Senior Leadership teams as required, and collaborate with Sales, Implementation teams and other enabling groups to represent the voice of our customer and impact processes in a positive way
  • Participating in proposal development and presentations to prospective organizations and/or when existing clients go through a re-tendering process

Qualifications

What you bring

  • 5 – 7 years of experience in Account Management, Success Management or other customer facing relationship role; experience in B2B sales is an asset
  • Experience in providing premium level of service and personalized attention to C level clients
  • Understanding Employee Assistance Programs, Wellness, Mental Health, Health Benefits, Recognition, Perks or Human Capital Management market
  • A highly effective consultative approach to problem-solving and project management, and a desire to exceed client expectations at every turn.
  • High emotional intelligence and ability resolve conflict wherever it arises
  • Desire and ability to negotiate and communicate successfully with clients
  • Ability to be self-motivated and team-oriented
  • Proficiency with essential tools such as laptops, email, Office apps, smartphones, and CRM applications such as Salesforce.
  • Excellent organizational skills, combined with efficiency and exceptional follow through
  • Availability for occasional in-person client meetings
  • Undergraduate degree in Business, Human Resources, Psychology Health Sciences, or related field

Great-to-haves

  • Excellent oral and written communication skills in French is an asset
  • There may be occasional in-person client meetings

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process. Please note that the compensation shown in the job posting is effective January 2023 and may be subject to change in 2024.

Salary Range:

Performance Bonus or Sales Incentive Plan:

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting is effective January 2023 and may be subject to change in 2024.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.
The job is for a Senior Customer Success Manager at TELUS Health’s Employer Solutions team, focusing on building relationships with enterprise clients and enhancing overall wellness through innovative solutions. The role involves retaining, growing, and managing large account portfolios, demonstrating a consultative approach, and collaborating with internal teams to support client needs. Qualifications include 5-7 years of experience in account management, understanding of wellness and mental health markets, and proficiency with essential tools. The role offers competitive salary and benefits, career growth opportunities, and a commitment to diversity and equitable access to employment. The job posting is located in Canada with a preference for Toronto, and the compensation is subject to change in 2024. TELUS values diversity and inclusion and offers accommodation for applicants with disabilities during the recruitment process.
Job Description

We are currently seeking a dedicated and experienced individual to join our team as a Administrative Assistant. In this role, you will be responsible for providing administrative support to our team, assisting with day-to-day operations, and ensuring the overall smooth functioning of the office.

Key Responsibilities:
– Answering and directing phone calls
– Taking and distributing messages
– Greeting visitors and directing them to the appropriate person or department
– Data entry and creating reports
– Managing schedules and appointments
– Ordering office supplies
– Assisting with special projects as needed

Qualifications:
– Minimum of 1-2 years of experience in an administrative role
– Strong organizational skills and attention to detail
– Excellent communication and interpersonal skills
– Proficiency in Microsoft Office suite
– Ability to handle multiple tasks and prioritize effectively

If you are a proactive and reliable individual with a passion for administrative support, we would love to hear from you. Please apply with your resume and cover letter to be considered for this exciting opportunity.

Expected salary:

Job date: Sat, 09 Mar 2024 02:05:51 GMT

Telus – Customer Success Manager – TELUS Health Employer Solutions – Toronto, ON

https://logoimg.careerjet.net/510609678c62c034d94ac17e1d5f34fc_mobile.png


Company: Telus

Location: Toronto, ON

Job description: Description

Remote position located anywhere in Canada with preference for Toronto

Our team and what we’ll accomplish together

TELUS Health’s Employer Solutions supports the health and wellbeing of over 35 million lives worldwide with our clinical expertise, global presence and digital well-being platforms. We’re committed to building the healthiest workplaces on the planet.

That’s why we offer employers a range of services and tools to empower healthier, happier, and more productive employees with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, health, life, money, and work.

The TELUS Health’s Employer Solutions team is focused on delivering high quality care through highly personalized care, enhanced employers and employees experiences and easy access to a broad range of services such as Employee Assistance Program (EAP) as well as primary care, virtual care, preventive health, wellness, mental health, occupational and executive health.

At TELUS, our employees have access to high-quality well-being support and resources. We foster an innovative and collaborative work environment that supports your personal and professional growth. We value individuals and teams who bring passion and a commitment to excellence.
Join us and thrive.

What you’ll do

As a Customer Success Manager, you will be at the forefront of driving the ongoing success of our valued clients. You will quarterback the strategic planning, management, and measurement of their success through various initiatives such as on-site business reviews, product roadmap presentations, and customer community events. Your role will also involve being a strong advocate for our clients, ensuring their needs are met and their voices are heard.

Successful Customer Success Managers are laser-focused on achieving outcomes and are passionate about helping clients define and achieve their own success. This is an exceptional opportunity to join a rapidly growing leading innovator in wellness solutions, where you will play a vital role in driving positive change and making a real impact on the well-being of employees.

Join our Customer Success team and take on the responsibility of building trusted advisor relationships with our clients. Together, we will drive higher employee engagement and elevate the level of wellness with the TELUS Health solution.

Responsibilities

  • Develop and maintain strong relationships with clients, particularly C-level executives, conducting comprehensive business reviews, and collaboratively creating success plans
  • Drive engagement of TELUS Health solutions through innovative communication programs and strategies, providing regular project updates and presenting product roadmaps
  • Facilitate strategy sessions to optimize solutions, set targets for client success, and monitor performance metrics
  • Share company vision and product strategy with clients to align goals and expectations, fostering a collaborative environment and cultivating customer advocacy
  • Solicit feedback from clients to drive product and operational improvements, resolving issues promptly and effectively, and driving client engagement through events and networking opportunities
  • Manage renewals, coordinate additional services, and identify opportunities for solution expansion, referring leads to the sales team

Qualifications

What you bring

  • 3 -5 years of experience in Account Management, Success Management, or other customer-facing relationship roles.
  • Post-secondary education in Business, Human Resources, Health Sciences, Technology or related field and/or equivalent work experience
  • Exhibits exceptional organizational skills and efficiency in providing premium level of service and personalized attention to clients
  • Familiarity with the Employee Assistance, Wellness, Preventative Health, Occupational health health, or Human Capital Management (HCM) market is advantageous, along with customer relationship management experience in the HCM space
  • Excellent verbal and written communication skills, including the ability to lead meetings, host webinars, negotiate, and communicate effectively with clients
  • Proficiency with essential tools such as Outlook/Google Suite, Office apps, smartphones, Salesforce and CRM applications
  • High emotional intelligence and ability to resolve conflict wherever it arises
  • Ability to be self-motivated and team-oriented

Great-to-haves

  • Excellent oral and written communication skills in French is an asset
  • There may be occasional in-person client meetings

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process. Please note that the compensation shown in the job posting is effective January 2023 and may be subject to change in 2024.

Salary Range:

Performance Bonus or Sales Incentive Plan:

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting is effective January 2023 and may be subject to change in 2024.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.
TELUS Health’s Employer Solutions team is focused on building the healthiest workplaces by offering services and tools to empower healthier, happier, and more productive employees. They are looking for a Customer Success Manager to drive the success of their clients through strategic planning and management. The ideal candidate will have experience in Account Management or other customer-facing roles, exceptional organizational skills, and proficiency with communication tools. This is an opportunity to join a leading innovator in wellness solutions and make a real impact on employee well-being. TELUS offers a competitive salary, performance bonuses, and a comprehensive benefits package. They are committed to diversity and equitable access to employment opportunities. The company values individual contributions and talents.
Title: Permanent Part-time Personal Support Worker

Our client, a retirement home located in London, is currently seeking a Permanent Part-time Personal Support Worker (PSW) to join their team. The ideal candidate will provide personal care services to residents in accordance with the established care plan, while observing and reporting any changes or concerns to the appropriate staff members.

Responsibilities:
– Assist residents with activities of daily living, such as bathing, grooming, and dressing
– Provide emotional support to residents and establish meaningful relationships with them
– Help residents with mobility and transferring, as needed
– Serve meals and assist with feeding residents, if necessary
– Maintain a clean and safe environment for residents
– Document and report any changes or concerns in residents’ health or well-being to the appropriate staff members

Qualifications:
– Completion of a recognized PSW program
– Valid certification or registration with the relevant regulatory body
– CPR and First Aid certification
– Ability to work independently and as part of a team
– Strong communication and interpersonal skills
– Experience working with seniors is an asset

If you are a compassionate and caring individual who is passionate about helping others, we encourage you to apply for this position. Our client offers a supportive work environment and competitive compensation.

Expected salary:

Job date: Fri, 08 Mar 2024 23:33:42 GMT

Telus – Associate Customer Success Manager – TELUS Health Employer Solutions – Toronto, ON

https://logoimg.careerjet.net/510609678c62c034d94ac17e1d5f34fc_mobile.png


Company: Telus

Location: Toronto, ON

Job description: Description

Remote position located anywhere in Canada with preference for Toronto

Our team and what we’ll accomplish together

TELUS Health’s Employer Solutions supports the health and wellbeing of over 35 million lives worldwide with our clinical expertise, global presence and digital well-being platforms. We’re committed to building the healthiest workplaces on the planet.

That’s why we offer employers a range of services and tools to empower healthier, happier, and more productive employees with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, health, life, money, and work.

The TELUS Health’s Employer Solutions team is focused on delivering high quality care through highly personalized care, enhanced employers and employees experiences and easy access to a broad range of services such as Employee Assistance Program (EAP) as well as primary care, virtual care, preventive health, wellness, mental health, occupational and executive health.

At TELUS, our employees have access to high-quality well-being support and resources. We foster an innovative and collaborative work environment that supports your personal and professional growth. We value individuals and teams who bring passion and a commitment to excellence.

Join us and thrive.

What you’ll do

As an Associate Customer Success Manager you would play a crucial role in managing a dedicated group of clients. Your focus will be on driving growth within our customer base and cultivating long-term relationships. By delivering exceptional customer service, offering consultative support, and skillfully negotiating and renewing client contracts, you will contribute to the success of our Employee Assistance and Support Programs (EAP). Additionally, you will provide valuable support to key accounts managed by our Senior Customer Success Manager, ensuring that client EAP contract requirements are met. Join our team and make a meaningful impact on our clients’ well-being and satisfaction.

Responsibilities:

  • Achieve identified revenue and growth targets
  • Respond to client inquiries and service requests pertaining to their programs and services
  • Execute client contracts and programs with precision and attention to detail
  • Ensure program governance by reviewing internal reporting and identifying any issues
  • Issue reports to clients to keep them informed and engaged
  • Manage the renewal process with appropriate internal teams
  • Provide client support, prepare for annual planning meetings, and conduct manager and employee orientations
  • Act as a liaison with internal departments to resolve any issues that may arise with clients
  • Manage and coordinate Quality Assurance Reviews
  • Follow up on manager consultations to address any concerns or questions
  • Update and utilize the CRM (Customer Relationship Management) system

Qualifications

What you bring

  • 2 years of experience in a sales/account management environment
  • Post-secondary education in Business, Human Resources, Health Sciences, Technology or related field and/or equivalent work experience
  • Demonstrated ability/potential to manage a book of business independently
  • Exceptional written and verbal communication skills
  • Ability to respond in a timely and strategic manner to the day-to-day requirements of our clients, while identifying and uncovering business opportunities
  • Demonstrated ability to meet and exceed revenue targets
  • Excellent problem-solving, organizational, analytical, and Project Management skills
  • Proficiency with essential tools such as Outlook/Google Suite, Office apps, smartphones, Salesforce and CRM applications

Great-to-haves

  • Excellent oral and written communication skills in French is an asset
  • Previous experience with HR, Wellness programs, Employee Assistance Programs (EAP), Preventative Health, Occupational health, or Human Capital Management (HCM) space are considered an asset
  • There may be occasional in-person client meetings

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Salary Range:

Performance Bonus or Sales Incentive Plan:

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting is effective January 2023 and may be subject to change in 2024.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.
TELUS Health’s Employer Solutions team in Canada is focused on supporting the health and wellbeing of employees through proactive wellness solutions in a digital ecosystem. They are looking for an Associate Customer Success Manager to manage client relationships, drive growth, and ensure client satisfaction. The ideal candidate will have sales/account management experience, excellent communication skills, and knowledge in business, health sciences, or related fields. The role offers competitive compensation, benefits, and opportunities for personal and professional growth. TELUS Health is committed to diversity and equitable access to employment opportunities.
Job Description

Position: Quality Assurance Manager

Location: Vancouver, BC

Salary: $85,000 – $100,000 per year

Our company is seeking a highly skilled and experienced Quality Assurance Manager to join our team in Vancouver. The ideal candidate will have a strong background in quality control, process improvement, and compliance standards.

Responsibilities:
– Develop and implement quality assurance policies and procedures
– Conduct regular audits to ensure compliance with industry standards
– Provide training and support to staff on quality control processes
– Analyze data and identify areas for improvement
– Collaborate with cross-functional teams to implement quality initiatives

Requirements:
– Bachelor’s degree in a related field
– Minimum 5 years of experience in quality assurance
– Strong knowledge of quality control principles and methodologies
– Excellent communication and leadership skills
– Detail-oriented and analytical mindset

If you meet the requirements and are looking for a challenging and rewarding career opportunity, please apply now.

Expected salary:

Job date: Sat, 09 Mar 2024 04:21:11 GMT

LifeWorks – TELUS Health Marketing Director, Employer Solutions, North America – Toronto, ON

https://logoimg.careerjet.net/572f166acdc38d8e4fe44c421f2d250b_mobile.png


Company: LifeWorks

Location: Toronto, ON

Job description: TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

This role will report directly to the Marketing Head

Job Description:

Strong understanding of marketing to the employer channel, experience with B2B marketing, adept at managing the purchasing journey and sales funnel.

Strong product marketing skills to guide focused value proposition creation that resonates with prospects and clients. Develop effective positioning and collateral working with product, sales, operations, and other stakeholders.

Broad understanding of the digital marketing/demand generation environment, including key tools and technology.

Excellent lateral thinker who can develop unique solutions, simplify ideas, and keep teams on track toward deadline, targets, KPIs.

Ability to elevate the team and maintain engagement. This leader must be comfortable with thinking and producing on a constant basis.

Budget/Financial acumen to manage the marketing budget and measure ROI attainment through performance indicators.

Ability/experience creating and delivering exceptional demand-gen campaigns. Identify and execute innovative, out-of-the-box programs to drive leads and pipeline resulting in strong ROI.

Where permitted by law, company employees must be fully immunized to access a TELUS Health office or customer premises.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
TELUS Health and LifeWorks have joined forces to improve health outcomes through technology and a caring culture. The Marketing Head role will focus on B2B marketing, guiding value proposition creation, understanding digital marketing tools, managing the budget, and creating exceptional demand-gen campaigns. The successful candidate must be a strong leader who can think creatively, keep teams on track, and drive results. Employees must be fully immunized to access TELUS Health offices. Requests for accommodations in the application process can be made via email. By applying, you consent to your information being shared with the Talent Acquisition team and selection process leaders.
Job Description

We are currently seeking a highly motivated and experienced Sales Manager to join our team. The Sales Manager will be responsible for driving sales and revenue growth by developing and implementing sales strategies, managing key accounts, and building strong relationships with customers.

Key Responsibilities:
– Develop and implement sales strategies to achieve revenue targets
– Identify new business opportunities and develop strong customer relationships
– Manage key accounts and provide excellent customer service
– Collaborate with cross-functional teams to drive sales growth
– Analyze market trends and competitor activities to inform sales strategies
– Prepare sales reports and forecasts for management review
– Conduct sales presentations and demonstrations to potential customers
– Attend trade shows and industry events to generate leads and build relationships

Qualifications:
– Bachelor’s degree in business or related field
– 5+ years of sales experience, preferably in a B2B environment
– Proven track record of achieving sales targets and driving revenue growth
– Strong communication and negotiation skills
– Excellent organizational and time management skills
– Ability to work independently and as part of a team
– Proficiency in Microsoft Office and CRM software

If you are a results-driven sales professional with a passion for building relationships and driving growth, we want to hear from you! Apply now to join our dynamic team.

Expected salary:

Job date: Thu, 29 Feb 2024 07:42:38 GMT