Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Wed, 04 Sep 2024 03:31:34 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…
The content discusses MCI’s various brands and services in the field of customer experience, including collections, customer service, and digital experience. These services are provided through brands such as MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, and MCI Federal. They offer solutions for managing account receivables and improving customer satisfaction.
Position: Customer Service Representative

Location: Toronto, ON

Salary: $17 – $19/hour

Job Type: Full-time, Permanent

Our client, a leading retail company, is seeking a Customer Service Representative to join their team in Toronto, ON. In this role, you will be responsible for providing exceptional customer service to clients and maintaining strong relationships with key accounts.

Responsibilities:
– Provide friendly and professional customer service to clients via phone, email, and in person
– Address customer inquiries, concerns, and complaints in a timely and efficient manner
– Process orders and ensure accurate entry into the system
– Collaborate with internal teams to resolve customer issues and ensure satisfaction
– Maintain a clean and organized work environment
– Other duties as assigned

Requirements:
– Previous customer service experience in a retail environment
– Excellent communication and interpersonal skills
– Strong organizational and multitasking abilities
– Proficiency in Microsoft Office applications
– Ability to work in a fast-paced environment and meet deadlines
– Bilingual in English and French is an asset

If you are a customer service-oriented individual with a passion for helping others, we invite you to apply for this exciting opportunity. The company offers a competitive salary, benefits, and growth opportunities. Apply now to join a dynamic team and make a positive impact on customers’ experiences.