Company: BeachHead

Location: Toronto, ON

Job description: for a Project Manager-Payments/Bilingual(French or Spanish) who will be responsible for developing, tracking and managing the… project budget, project plans, timelines and scope. This candidate will effectively oversee project staff (direct reports…
The content describes a job opening for a Project Manager in Payments who must be bilingual in French or Spanish. The role involves developing, tracking, and managing project budgets, plans, timelines, and scope. The candidate will also be responsible for overseeing project staff and ensuring the successful completion of projects.
Title: Customer Experience Representative

Location: Toronto, ON

Salary: $50,000 – $60,000 a year

Our client, a leading financial services company, is seeking a Customer Experience Representative to join their team in Toronto. The ideal candidate will have a strong background in customer service, excellent communication skills, and a passion for helping customers.

Responsibilities:
– Handle inbound and outbound customer inquiries via phone, email, and chat
– Provide timely and accurate information to customers regarding products and services
– Resolve customer complaints and issues in a professional manner
– Collect and document customer feedback to improve the overall customer experience
– Collaborate with internal teams to ensure customer satisfaction

Qualifications:
– 2+ years of customer service experience
– Strong verbal and written communication skills
– Ability to multitask and prioritize in a fast-paced environment
– Proficiency in Microsoft Office Suite
– Experience working in a financial services industry is a plus

If you are a customer-focused individual with a positive attitude and a desire to make a difference, apply now to join a dynamic team and help drive the success of our client’s business.

Expected salary:

Job date: Sat, 27 Jul 2024 22:33:28 GMT