Company: OCAD University

Location: Ontario

Job description: With direction from the Technical Event Production Supervisor, liaise with Event Lead, Marketing & Communications… as needed Liaise with Executive Director, Marketing & Communications and OCAD U LiVE Executive Producer, Marketing & Communications…
This content outlines the responsibility to work with various stakeholders such as the Technical Event Production Supervisor, Event Lead, and Marketing & Communications teams to ensure effective coordination and communication in event production. This includes collaborating with the Executive Director and OCAD U LiVE Executive Producer in the Marketing & Communications department as necessary.
Job Description:

As a Customer Success Consultant, you will be responsible for managing key customer accounts and ensuring their success with our products. You will work closely with internal teams to understand customer needs and collaborate on solutions to meet those needs. You will provide training and support to customers, troubleshoot any issues they may have, and act as a trusted advisor to help them achieve their goals. Additionally, you will be responsible for identifying opportunities for upselling and cross-selling our products to increase revenue.

Qualifications:
– Bachelor’s degree in Business, Marketing, or related field
– 2+ years of experience in customer success or account management
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work in a fast-paced and dynamic environment
– Experience with CRM software is a plus

If you are a motivated individual who is passionate about customer success and enjoys building relationships with clients, we encourage you to apply for this exciting opportunity.

Expected salary: $50163.56 – 65081.34 per year

Job date: Fri, 02 Aug 2024 22:42:26 GMT