Company: Kognitive Sales Solutions

Location: Burlington, ON

Expected salary:

Job date: Fri, 02 Aug 2024 22:05:42 GMT

Job description: and connections with consumers in-store. As a Field Marketing Representative, you will be educating clients and offering President…) Work for one of the most recognized marketing agencies in Canada Work on behalf of one of the most trusted iconic brands…
Field Marketing Representatives work for a well-known marketing agency in Canada and promote trusted iconic brands to consumers in-store. Their role involves educating clients about the products and offering them special promotions. This direct interaction with consumers can help build brand loyalty and drive sales.
Job Description:

Our company is looking for a dedicated and motivated individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing excellent customer service and support to our clients. The ideal candidate will have strong communication skills, a positive attitude, and a genuine desire to help others.

Responsibilities:
– Answering customer inquiries via phone, email, and chat
– Resolving customer issues and providing solutions in a timely manner
– Building strong relationships with clients and ensuring their satisfaction
– Communicating effectively with internal teams to coordinate and prioritize customer requests
– Maintaining accurate and detailed records of customer interactions

Qualifications:
– Previous customer service experience preferred
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work effectively in a fast-paced environment
– Proficiency in Microsoft Office Suite
– High school diploma or equivalent

If you are a team player with a passion for helping others, we want to hear from you! Apply now to join our dynamic and supportive team.