Company: Universite Saint-Paul

Location: Ottawa, ON

Expected salary: $61502 – 78293 per year

Job date: Sun, 18 Aug 2024 07:35:18 GMT

Job description: and Marketing Immediate Supervisor: Manager, Communications, Web and Marketing Job Type : Temporary (Unionized – 12-month… of the Manager, Communications, Marketing and Web, the Communications Officer contributes to the development, management…
This job is for a temporary Communications Officer within a unionized organization, reporting to the Manager of Communications, Web, and Marketing. The role involves contributing to the development and management of marketing and communications strategies.
Job Title: Customer Service Representative

Job Description:
– Provide outstanding customer service to all clients and customers
– Communicate effectively and professionally with customers through phone, email, and in person
– Handle and resolve customer complaints and issues in a timely and efficient manner
– Assist customers with placing orders, tracking shipments, and processing returns
– Maintain accurate records of customer interactions and transactions
– Collaborate with other departments to ensure customer satisfaction and smooth operations
– Stay up to date on product knowledge and company policies to best assist customers
– Work in a fast-paced environment and handle high call volumes
– Meet and exceed customer service goals and targets
– Other duties as assigned

Qualifications:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication and problem-solving skills
– Ability to work independently and as part of a team
– Proficient in Microsoft Office and other relevant software
– Strong attention to detail and organizational skills
– Ability to multitask and prioritize tasks effectively
– Willingness to work flexible hours, including nights and weekends if needed