Company: Keywords Studios

Location: Vancouver, BC

Job description: . Ability to meet deadlines as determined by DVW Project Manager and communicate any issues that could impact the delivery of the script…
The content discusses the importance of meeting deadlines set by the DVW Project Manager and communicating any issues that may affect the delivery of the script. It emphasizes the need for timely and open communication to ensure successful project completion.
Job Description:

We are seeking a dedicated and motivated individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients. You will assist customers with inquiries, troubleshoot any issues they may have, and ensure they have a positive experience with our company. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and the ability to work in a fast-paced environment.

Responsibilities:
– Answer customer inquiries via phone, email, and chat
– Provide information about products, services, and promotions
– Resolve customer issues and complaints in a timely and efficient manner
– Maintain accurate records of customer interactions and transactions
– Identify and escalate priority issues to the appropriate team member
– Coordinate with other departments to ensure customer satisfaction
– Meet and exceed customer service goals and targets

Qualifications:
– High school diploma or equivalent
– Previous customer service experience is a plus
– Excellent communication and problem-solving skills
– Ability to work well under pressure and in a fast-paced environment
– Proficient in Microsoft Office and CRM software
– Strong attention to detail
– Ability to work independently and as part of a team

If you are passionate about providing exceptional customer service and are looking for a rewarding career, we would love to hear from you. Apply now to join our team!

Expected salary:

Job date: Fri, 06 Sep 2024 03:04:34 GMT