Company: Levitated Marketing

Location: Vancouver, BC

Job description: duties similar to the sales staff and take on any additional responsibilities assigned by the Sales Manager… Sales Manager. Prior experience is an asset but not required. A rewarding compensation package with uncapped commissions…
This content describes the duties of a Sales Manager, who is responsible for performing tasks similar to the sales staff and carrying out additional tasks assigned by the Sales Manager. Prior experience is beneficial but not necessary. The role comes with a competitive compensation package, including uncapped commissions.
Job Description:

Position: Technical Support Specialist

Location: Toronto, ON

Our client, a leading technology company, is seeking a Technical Support Specialist to join their team. In this role, you will be responsible for providing technical support and assistance to customers, troubleshooting hardware and software issues, and providing solutions to ensure customer satisfaction.

Responsibilities:

– Provide technical support to customers via phone, email, and chat
– Troubleshoot hardware and software issues
– Diagnose and resolve technical problems
– Document customer interactions and resolutions in the CRM system
– Escalate complex issues to the appropriate team members
– Provide guidance and assistance to less experienced team members

Qualifications:

– 3+ years of technical support experience
– Strong knowledge of hardware and software troubleshooting
– Excellent communication skills
– Customer-oriented mindset
– Ability to work independently and in a team environment

If you are a technical support specialist looking for a new opportunity with a dynamic and innovative company, please apply now!

Expected salary:

Job date: Thu, 26 Sep 2024 03:12:03 GMT