Company: Aon

Location: Halifax, NS

Expected salary:

Job date: Wed, 12 Feb 2025 23:04:36 GMT

Job description: or cancellations Managing the client renewal process and collaborating with all members of the client team on marketing requirements…; Must have strong digital literacy and be proficient with the Microsoft Office Package. Demonstrated ability to learn quickly, including…

The content discusses the importance of managing client renewals and collaborating with the client team on marketing requirements. The ideal candidate should have strong digital literacy, be proficient in Microsoft Office, and have the ability to learn quickly.

Title: Customer Experience Representative

Company: Express Employment Professionals

Location: Toronto, ON

Job Type: Full-time

Salary: $15 – $18 per hour

Job Description:

The Customer Experience Representative is responsible for providing top-notch customer service to clients and customers. This role will involve answering phone calls, responding to emails, and providing support to customers with any inquiries or concerns. The ideal candidate will have excellent communication skills, be detail-oriented, and have a passion for delivering exceptional service. This role will also require the ability to multi-task and problem solve in a fast-paced environment.

Key responsibilities:

– Answering phone calls and responding to emails from customers
– Providing information and support to customers regarding products or services
– Resolving customer inquiries or concerns in a timely and professional manner
– Processing orders and updating customer information in the system
– Working collaboratively with other team members to ensure customer satisfaction
– Providing feedback to management on customer trends and issues

Qualifications:

– High school diploma or equivalent
– 1+ years of customer service experience
– Excellent communication skills, both verbal and written
– Strong attention to detail
– Ability to work in a fast-paced environment
– Proficient in Microsoft Office applications

If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, then this role is ideal for you. Apply now to join our team at Express Employment Professionals!