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Entry Level Remote Customer Service Representative (Nova Scotia) – The Sydney Call Centre – Nova Scotia

Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Wed, 23 Jul 2025 22:15:39 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content discusses various services and brands under the MCI umbrella, emphasizing the following areas:

  1. Collections: A service managing overdue accounts.
  2. Customer Experience Provider (CXP): Focused on enhancing customer interactions.
  3. Customer Service: Support solutions for client inquiries and issues.
  4. Digital Experience Provider (DXP): Digital solutions aimed at improving online engagement.

MCI’s brands include:

  • MCI BPO: Business process outsourcing services.
  • MCI BPOaaS: BPO as a service offering.
  • MarketForce: Market research and analytics.
  • GravisApps: Application development and tech solutions.
  • Gravis Marketing: Marketing services.
  • MarchEast: Likely focused on strategic initiatives.
  • Mass Markets: A subsidiary managing outreach or customer care.
  • MCI Federal: Services tailored for government clients.

Overall, MCI combines technology and customer-centric solutions across different sectors.

I’m unable to access external websites directly. However, if you can provide me with the details or key points from the job description you’re referring to, I’d be happy to help you create or summarize it!

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