Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 00:27:27 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content outlines various offerings and brands under the MCI umbrella, focusing on diverse customer-centric services. Key areas include:

• Collections: Management of debts and receivables.
• Customer Experience Provider (CXP): Enhancing customer interactions across platforms.
• Customer Service: Support services aimed at improving customer satisfaction.
• Digital Experience Provider (DXP): Solutions focused on digital customer engagement.

MCI’s brands include:

• MCI BPO: Business process outsourcing solutions.
• MCI BPOaaS: BPO as a service.
• MarketForce: Marketing services.
• GravisApps: Application development.
• Gravis Marketing: Marketing strategies and execution.
• MarchEast: Regional service provider.
• Mass Markets: Comprehensive contact solutions.
• MCI Federal: Services tailored for government clients.

These brands highlight MCI’s commitment to enhancing customer experiences and operational efficiency across various sectors.

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