Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 01:59:49 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content discusses various services and brands associated with MCI, which include:

• Collections: Managing debt recovery processes.
• Customer Experience Provider (CXP): Enhancing interactions and satisfaction between customers and businesses.
• Customer Service: Providing support and assistance to customers.
• Digital Experience Provider (DXP): Offering digital solutions to improve user experiences.

Key MCI brands mentioned include:

• MCI BPO: Business Process Outsourcing services.
• MCI BPOaaS: BPO as a Service model.
• MarketForce: Likely focused on marketing solutions.
• GravisApps: Application development or digital services.
• Gravis Marketing: Marketing services.
• MarchEast: Possibly related to operational services.
• Mass Markets: Likely targeting large-scale marketing or customer engagement solutions.
• MCI Federal: Services tailored for federal government clients.

Overall, the content highlights MCI’s focus on enhancing customer interactions and providing a range of services across various sectors.

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