Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Wed, 23 Jul 2025 23:25:26 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content outlines various brands and services under MCI that focus on enhancing customer interactions and managing accounts. Key areas highlighted include:

• Collections: Services aimed at recovering debts and managing receivables.
• Customer Experience Provider (CXP): Solutions designed to improve overall customer satisfaction and engagement.
• Customer Service: Support services facilitating customer inquiries and issues resolution.
• Digital Experience Provider (DXP): Digital solutions that enhance user interactions across platforms.
• Account Receivables: Management of incoming payments and financial transactions.

The MCI brands involved include MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, and MCI Federal, each contributing to a holistic approach towards customer service and experience.

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