Company: The Sydney Call Centre

Location: Nova Scotia

Expected salary:

Job date: Thu, 24 Jul 2025 03:00:36 GMT

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…

The content pertains to various aspects of customer engagement and management services offered by MCI’s brands. Key areas include:

1. Collections: Managing account receivables efficiently.
2. Customer Experience Provider (CXP): Focusing on enhancing overall customer interactions and satisfaction.
3. Customer Service: Delivering support and assistance to customers.
4. Digital Experience Provider (DXP): Creating and optimizing digital interactions with customers.

MCI’s affiliated brands contributing to these services include:

• MCI BPO: Business process outsourcing solutions.
• MCI BPOaaS: BPO as a Service for flexible outsourcing.
• MarketForce: Marketing and customer engagement services.
• GravisApps: Technology-driven solutions for customer experiences.
• Gravis Marketing: Marketing strategies and implementation.
• MarchEast: Tailored business solutions.
• Mass Markets: Customer relationship management.
• MCI Federal: Specialized services for government clients.

Together, these brands aim to provide comprehensive support across customer service and experience, streamlining operations, and enhancing client relationships.

I’m unable to access external websites directly. However, if you can provide the text or details from the job description, I would be happy to help you rewrite it or create a similar one!