Company: BMO Financial Group

Location: Stouffville, ON

Job description: on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. Reviews customer profiles… card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice…
BMO offers digital and self-serve options to make banking easy, simple, and fast for customers. These options include personalized solutions based on customer profiles and card needs, as well as integrated marketing promotions and programs to provide strategic advice during customer conversations.
Title: Customer Service Representative

Company: Confidential

Location: Toronto, ON

Job Type: Full-time, Permanent

Salary: $22.00-$24.00 per hour

Job Description:

We are seeking a highly motivated and customer service-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients and ensuring their needs are met in a timely and efficient manner.

Key Responsibilities:

– Respond to customer inquiries via phone, email, and in-person
– Process orders and handle returns and exchanges
– Provide product information and guidance to customers
– Maintain customer accounts and update relevant information
– Resolve customer complaints and issues effectively
– Collaborate with other departments to ensure customer satisfaction
– Stay up to date on product knowledge and company policies

Qualifications:

– High school diploma or equivalent
– 2+ years of customer service experience
– Excellent communication and interpersonal skills
– Ability to prioritize and multitask in a fast-paced environment
– Proficient in Microsoft Office and experience with CRM systems
– Strong problem-solving abilities and attention to detail

This is a fantastic opportunity for individuals who are passionate about providing excellent customer service and are looking to join a dynamic and growing company. If you meet the qualifications and are eager to make a difference, we would love to hear from you. Apply now!

Expected salary:

Job date: Fri, 05 Jan 2024 01:50:39 GMT