Company: Island Health

Location: Vancouver, BC

Job description: . Reporting to the Manager, Clinical Informatics, and with the direction of the Chief Medical Information Officer, the Clinical… computer technology, clinical change management, and/or project leadership. Experience in policy and procedure development…
This content is describing a job position reporting to the Manager of Clinical Informatics and working under the Chief Medical Information Officer. The role involves expertise in computer technology, clinical change management, and project leadership, as well as experience in developing policies and procedures.
Title: Customer Service Representative

Company: Confidential

Location: Toronto, ON

Salary: $16.00 to $18.00 hourly

Customer Service Representative Job Responsibilities:
– Responding promptly to customer inquiries via phone, email, and in-person
– Resolving customer concerns and complaints in a professional manner
– Keeping records of customer interactions, transactions, comments, and complaints
– Communicating and coordinating with internal departments
– Providing information about products and services to customers
– Processing orders, forms, applications, and requests
– Managing and resolving customer service issues
– Identifying and escalating priority issues
– Following up on customer inquiries not immediately resolved
– Entering data into the company database
– Maintaining a high level of professionalism and customer service orientation

Customer Service Representative Qualifications/Skills:
– Excellent customer service skills
– Strong verbal and written communication skills
– Proficient in Microsoft Office Suite
– Ability to multitask, prioritize, and manage time effectively
– High school diploma or equivalent
– Previous customer service experience preferred
– Familiarity with CRM systems and practices
– Ability to adapt to changing customer needs
– Ability to meet and exceed customer needs and expectations

Customer Service Representative Education and Experience Requirements:
– High school diploma or equivalent
– Previous customer service experience preferred

Expected salary:

Job date: Fri, 26 Jan 2024 00:22:01 GMT