Company: Accenture
Location: Toronto, ON
Job description: – Delivery manager. Job Summary: The primary objective of the SOC delivery manager is to manage SOC operations… intelligence infusion, and mitigations—to ensure defensive resiliency. Key Responsibilities: Act as service delivery manager…
The delivery manager’s main role is to oversee the operations of the Security Operations Center (SOC) and ensure its defensive resilience. This includes managing intelligence infusion, mitigations, and acting as a service delivery manager.
Title: Customer Service Representative
Location: Toronto, ON
Company: AKR Industries
Job Type: Full-time, Permanent
Salary: $40,000 – $45,000 per year
AKR Industries is seeking a Customer Service Representative to join our team in Toronto, ON. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to handle a high volume of customer inquiries in a professional and efficient manner.
Responsibilities:
– Respond to customer inquiries via phone, email, and live chat
– Provide accurate information about products, services, and company policies
– Process orders, returns, and exchanges
– Maintain customer accounts and update contact information as needed
– Collaborate with other departments to resolve customer issues
– Identify opportunities to upsell and cross-sell products and services
– Assist with other duties as assigned
Qualifications:
– High school diploma or equivalent
– 2+ years of customer service experience
– Strong verbal and written communication skills
– Proficiency with MS Office and CRM software
– Excellent problem-solving abilities
– Ability to multitask and prioritize tasks in a fast-paced environment
– Knowledge of the industry and products is an asset
If you are a dedicated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity with AKR Industries. We offer competitive compensation, training, and advancement opportunities for the right candidate. Apply now to join our team!
Expected salary:
Job date: Thu, 01 Feb 2024 03:53:28 GMT
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