Company: CIBC

Location: Toronto, ON

Job description: across the bank (e.g. Digital, Client Experience, Marketing). Ultimately, you will be supporting the team in growing the business… and Compliance, Business Controls, Sales Delivery Channels, Marketing, Technology, and other lines of businesses. Collaborate…
The content discusses the importance of collaboration across various areas of the bank, including digital, client experience, marketing, compliance, business controls, sales delivery channels, and technology. The main goal is to support the team in growing the business by working together effectively.
The job description from the website is for a “Client Services Representative” position.

Key Responsibilities include:
– Providing support for client inquiries and requests through various communication channels
– Ensuring excellent customer service by effectively managing client expectations and actively following up on inquiries
– Handling administrative tasks including data entry, report generation, and document management
– Collaborating with the sales and operations teams to ensure seamless execution of client requests
– Contributing to the overall improvement of client services processes and procedures
– Managing and maintaining client information and records accurately

Key Requirements include:
– A high level of customer service orientation and communication skills
– Strong organizational and time management skills
– Attention to detail and ability to multitask in a fast-paced environment
– Experience in client services, account management, or customer support is an asset
– Proficiency in Microsoft Office applications and CRM software
– Ability to work effectively both independently and as part of a team

Expected salary:

Job date: Thu, 08 Feb 2024 01:51:27 GMT