Company: Durham College

Location: Oshawa, ON

Job description: , and preparing reports for the Ministry of Training Colleges and Universities. Develops marketing and promotional content…
The content discusses the preparation of reports for the Ministry of Training Colleges and Universities and the development of marketing and promotional content. This involves compiling data and information to create reports for the ministry and creating marketing materials to promote the organization.
Job Description:

– Provide high-quality customer service by answering incoming calls and responding to customer inquiries.
– Assist customers with product information, order status, and general questions.
– Process orders accurately and efficiently in the company’s order entry system.
– Resolve customer complaints and issues in a professional and timely manner.
– Collaborate with internal teams to ensure customer satisfaction and timely resolution of issues.
– Maintain customer records and update account information as needed.
– Stay up to date on company products and services to provide accurate information to customers.
– Meet or exceed customer service metrics, including call volume, response time, and customer satisfaction ratings.
– Other duties as assigned by management.

Expected salary: $77520 – 96900 per year

Job date: Thu, 04 Apr 2024 03:00:35 GMT