Company: GroupM

Location: Toronto, ON

Job description: they are encouraged! We believe in the power of data to inform how digital media is consumed transforming the way You must believe… with vendors and agencies in preparation for campaign launches. Auditing and reviewing digital creative tags, ensuring…
Data plays a crucial role in shaping how digital media is consumed and can influence the way campaigns are launched and planned. It is important to collaborate with vendors and agencies to ensure successful campaign launches. Auditing and reviewing digital creative tags is essential to ensure effectiveness and efficiency.
Job Description

Position: Customer Service Representative

Location: Toronto, ON

Type: Full-time, Permanent

Our company is seeking a Customer Service Representative to join our team in Toronto. The ideal candidate will be responsible for providing excellent customer service by assisting customers with inquiries, resolving issues, and providing product information.

Responsibilities:
– Respond to customer inquiries via phone, email, and live chat
– Provide product information and technical support to customers
– Process orders and returns efficiently and accurately
– Resolve customer complaints and issues in a professional manner
– Maintain accurate records of customer interactions and transactions
– Collaborate with other departments to ensure customer satisfaction

Requirements:
– Minimum of 2 years of customer service experience
– Excellent verbal and written communication skills
– Strong problem-solving and multitasking abilities
– Proficiency in Microsoft Office Suite
– Knowledge of CRM software is an asset
– High school diploma or equivalent required

If you are a customer service professional looking to join a dynamic team, please apply now! We offer competitive salary and benefits package.

Expected salary:

Job date: Thu, 09 May 2024 05:58:45 GMT