Company: The Sydney Call Centre

Location: New Glasgow, NS

Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…
This content discusses various aspects of customer service and digital experience provided by MCI brands such as MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, and MCI Federal. It covers topics like collections, customer experience provider (CXP), digital experience provider (DXP), and account receivables.
Title: Customer Service Representative

Company: The Platinum Magellan Group

Location: Toronto, ON

Job Type: Full-time

Salary: $28.00 to $33.00 /hour

Job Description:

We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling incoming calls and emails from customers, addressing inquiries and resolving issues promptly and professionally. You will also assist in processing orders, managing customer accounts, and providing product information. The ideal candidate will have excellent communication skills, a positive attitude, and a strong attention to detail. Previous customer service experience is preferred. Join our dynamic team and grow your career with us!

Responsibilities:
– Answer incoming calls and emails from customers
– Provide information about products and services
– Assist customers with order placement and tracking
– Resolve customer complaints and issues in a timely manner
– Maintain accurate records of customer interactions and transactions
– Collaborate with other team members to ensure customer satisfaction

Qualifications:
– High school diploma or equivalent
– Excellent communication skills, both verbal and written
– Strong problem-solving abilities
– Ability to multitask and prioritize tasks effectively
– Previous customer service experience is preferred
– Proficiency in Microsoft Office Suite

Benefits:
– Competitive salary
– Health and dental benefits
– Opportunities for career advancement
– Team-oriented work environment

If you are a dedicated and customer-focused individual seeking a rewarding career in customer service, we would love to hear from you. Apply now to join our team at The Platinum Magellan Group.

Expected salary:

Job date: Sat, 01 Jun 2024 03:44:38 GMT