Company: Actalent

Location: Toronto, ON

Job description: and executes related tasks for project scope, deadlines and lab budget. The manager will be a subject matter expert for method…Description: The client is looking for a Microbiology Manager to head a team of 10+ microbiologists in an aseptic…
The client is seeking a Microbiology Manager to lead a team of microbiologists in an aseptic environment. The manager will be responsible for overseeing project scope, deadlines, and lab budgets, and will serve as a subject matter expert for methodologies.
Position: Customer Support Specialist
Location: Toronto, ON

Company Overview:
Our client is a leading software company specializing in providing innovative solutions to businesses around the world. They are currently seeking a Customer Support Specialist to join their team in Toronto, ON.

Job Description:
The Customer Support Specialist will be responsible for providing exceptional customer service and technical support to clients via phone, email, and live chat. The ideal candidate will have excellent communication skills, problem-solving abilities, and a passion for helping customers.

Key Responsibilities:
– Respond to customer inquiries and troubleshoot technical issues in a timely and professional manner.
– Provide product demonstrations and training to customers as needed.
– Escalate complex issues to the appropriate team members for resolution.
– Update customer accounts and maintain accurate records of interactions.

Qualifications:
– 2+ years of experience in customer support or a related field.
– Strong communication skills, both written and verbal.
– Proficiency in Microsoft Office and CRM software.
– Ability to work independently and as part of a team.
– A flexible schedule, including weekends and evenings.

If you are a customer-centric individual with a passion for technology and problem-solving, we would love to hear from you. Please apply online with your resume and cover letter.

Expected salary:

Job date: Tue, 09 Jul 2024 22:06:48 GMT