Company: Adecco
Location: Toronto, ON
Job description: Nation communities. You will work closely with Marketing, Product Managers, Engineers, UX Researchers, and Product Designers… to identify user needs, conceptualize solutions, execute on digital designs, document designs as specifications, and oversee UI/UX…
The position involves collaborating with various teams to identify user needs, design digital solutions, document designs, and oversee UI/UX in national communities.
Job Description
Company: TELUS International
Position: Technical Support Specialist
Location: Mirabel, QC, Canada
TELUS International is looking for a Technical Support Specialist to join our team in Mirabel, QC. In this role, you will work directly with customers to provide technical support and troubleshooting for a variety of devices and systems. We are seeking candidates who are passionate about technology, have excellent problem-solving skills, and enjoy working in a fast-paced environment.
Key Responsibilities:
– Provide technical support to customers via phone, email, and chat
– Troubleshoot hardware and software issues for a range of devices
– Document customer interactions and provide detailed steps for issue resolution
– Collaborate with internal teams to escalate complex technical issues
– Stay up to date on the latest technology trends and updates
– Maintain a positive and professional attitude when dealing with customers
Qualifications:
– 2+ years of experience in technical support or a related field
– Strong communication and customer service skills
– Proficiency with Microsoft Office and other technical tools
– Knowledge of networking, hardware, and software systems
– Ability to work independently and in a team environment
– Bilingual in English and French is an asset
If you are a tech-savvy individual who enjoys helping others solve technical problems, we want to hear from you. Apply now to join the TELUS International team as a Technical Support Specialist.
Expected salary: $45 – 75 per hour
Job date: Sun, 28 Jul 2024 06:20:30 GMT
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