Company: Provincial Health Services Authority

Location: Vancouver, BC

Job description: alignment with the BC Cancer Agency’s and PHSA’s strategic vision and goals. Develops project plans appropriate to the… initiative and incorporates project management and change management approaches to ensure success in complex multi-stakeholder…
The content discusses the importance of aligning project plans with the strategic vision and goals of the BC Cancer Agency and PHSA. It emphasizes the need to incorporate project management and change management approaches to ensure success in complex multi-stakeholder initiatives. By developing project plans appropriate to the initiative, organizations can effectively achieve their strategic objectives.
JOB DESCRIPTION

Position: Customer Service Representative

Location: Vancouver, British Columbia

Salary: $18 – $22 per hour

Our company is looking for a Customer Service Representative to join our team in Vancouver. In this role, you will be responsible for handling customer inquiries, providing product information, and resolving any issues or complaints in a professional and efficient manner.

Key Responsibilities:
– Respond to customer inquiries via phone, email, and live chat
– Provide accurate product information and pricing
– Process orders and returns
– Investigate and resolve customer complaints
– Maintain customer records and update information in the database
– Collaborate with other departments to address customer concerns
– Meet performance metrics and service goals

Qualifications:
– Previous customer service experience is preferred
– Excellent communication skills, both verbal and written
– Strong problem-solving and conflict resolution abilities
– Proficient in Microsoft Office and CRM software
– Ability to work in a fast-paced environment and multitask effectively

If you are passionate about delivering exceptional customer service and have the skills to succeed in a dynamic team environment, we want to hear from you. Apply today to join our team!

Expected salary:

Job date: Wed, 16 Oct 2024 01:51:36 GMT