Company: Adobe

Location: Ottawa, ON

Job description: , regular updates, insights and guidance in collaboration with our Technical Account Managers. A Support Service Manager (SSM… support service delivery and can project the value of the Ultimate Support Plan and ensure consistent service quality…
The content discusses how a Support Service Manager (SSM) collaborates with Technical Account Managers to provide regular updates, insights, and guidance to clients. The SSM plays a key role in ensuring consistent service quality and projecting the value of the Ultimate Support Plan to clients. This helps in improving support service delivery and enhancing customer satisfaction.
Title: Customer Service Representative

Location: Calgary, AB

Company: Confidential

Job Type: Full-time

Salary: $15-20 per hour

We are seeking a dynamic and detail-oriented Customer Service Representative to join our team in Calgary. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling inquiries and resolving any issues that may arise.

Responsibilities:
– Responding to customer inquiries via phone, email, and in person
– Processing orders and providing order status updates
– Following up with customers to ensure satisfaction
– Resolving customer complaints in a professional manner
– Updating customer accounts with relevant information

Qualifications:
– Previous customer service experience is preferred
– Strong communication and interpersonal skills
– Proficiency in Microsoft Office applications
– Ability to multitask and prioritize tasks efficiently
– Excellent problem-solving skills

If you are a customer service-oriented individual with a passion for helping others, we encourage you to apply for this position. Join our team and help us provide exceptional service to our valued customers.

Expected salary:

Job date: Sun, 07 Jul 2024 06:33:12 GMT