Company: Aexus

Location: Toronto, ON

Expected salary:

Job date: Wed, 07 Aug 2024 22:33:54 GMT

Job description: to inbound marketing and outbound sales. Established in 2000 we have an international team of over 100+ professionals… successful. As the leading global sales and business development company, Aexus is entirely focused on the marketing and sales…
Aexus, an international company founded in 2000, specializes in inbound marketing and outbound sales with a team of over 100 professionals. They are dedicated to helping businesses achieve success through effective marketing and sales strategies, making them a leading global sales and business development company.
Position: Customer Service Representative

Location: Toronto, ON

Salary: Competitive

Job Description:

We are seeking a Customer Service Representative to join our team in Toronto. The ideal candidate will be responsible for providing high-quality customer service by responding to customer inquiries, resolving issues, and maintaining customer satisfaction. The Customer Service Representative will also be responsible for processing orders, coordinating with internal teams, and ensuring timely delivery of products/services.

Responsibilities:

– Respond to customer inquiries via phone, email, and chat
– Resolve customer issues in a timely and professional manner
– Provide product information and suggest appropriate solutions
– Process and track customer orders
– Coordinate with internal teams to ensure customer needs are met
– Maintain accurate records of customer interactions and transactions
– Work collaboratively with team members to achieve customer satisfaction goals

Qualifications:

– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication and problem-solving skills
– Strong attention to detail and organizational skills
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office and CRM software

If you are a motivated and customer-focused individual looking to join a dynamic team, we encourage you to apply for the Customer Service Representative position. We offer competitive compensation and a supportive work environment. Apply now to be considered for this exciting opportunity.