Company: Stantec

Location: Vancouver, BC

Job description: , under the supervision of our Lead Engineer or Project Manager, including preparation of engineering calculations, specifications… directly with clients and stakeholders to effectively manage project deliverables, with a focus on quality and team…
The content discusses the responsibilities of a role that involves working closely with a Lead Engineer or Project Manager to prepare engineering calculations and specifications. The individual will also collaborate with clients and stakeholders to manage project deliverables and ensure quality and teamwork are prioritized.
Job Description

We are looking for a highly skilled and motivated Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service to all clients and customers. You will assist with inquiries, resolve complaints, and provide information about our products and services.

Responsibilities:
– Respond to customer inquiries via phone, email, and live chat
– Resolve customer complaints in a timely and professional manner
– Provide information about products and services
– Process orders and returns
– Maintain customer records and ensure accuracy of information
– Collaborate with other team members to ensure customer satisfaction
– Follow up with customers to ensure their needs are met

Qualifications:
– High school diploma or equivalent
– 2+ years of experience in a customer service role
– Excellent communication skills
– Strong problem-solving abilities
– Ability to work well in a team environment
– Proficient in Microsoft Office applications
– Knowledge of CRM systems is a plus

If you have a passion for customer service and are looking to join a dynamic team, apply now!

Expected salary:

Job date: Sat, 01 Mar 2025 00:50:32 GMT