Company: Royal Bank of Canada

Location: Halifax, NS

Expected salary:

Job date: Sat, 26 Jul 2025 02:26:30 GMT

Job description: day to day L3 support functions, incident communication, incident resolution, project coordination, reporting… role to perform day to day L3 support functions, incident communication, incident resolution, project coordination…

The role involves managing daily L3 support tasks, which include:

• Incident Communication: Effectively conveying incident details and updates to relevant stakeholders.
• Incident Resolution: Troubleshooting and resolving technical issues in a timely manner.
• Project Coordination: Overseeing project activities, ensuring alignment with goals and timelines.
• Reporting: Compiling and presenting reports on incidents and project progress for analysis and decision-making.

Overall, the position requires strong problem-solving skills, effective communication, and organizational capabilities to support ongoing operations and maintain service quality.