Company: Bausch Health

Location: Toronto, ON

Job description: but guidance is provided by the Regional Sales Manager and the Marketing department. Major Areas of Responsibility Selling…
The Regional Sales Manager and Marketing department provide guidance in the selling process, with major areas of responsibility including marketing initiatives and sales strategies.
JOB DESCRIPTION

Position: Customer Service Representative

Location: Toronto, ON

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing excellent service to our customers, resolving any issues they may have, and ensuring that their needs are met efficiently and effectively.

Responsibilities:
– Answering customer inquiries via phone, email, and chat
– Resolving customer complaints in a professional and timely manner
– Processing orders and returns
– Updating customer records in the database
– Collaborating with other team members to ensure customer satisfaction
– Providing product information and troubleshooting advice to customers
– Meeting and exceeding customer service goals

Qualifications:
– High school diploma or equivalent
– 1+ years of customer service experience
– Excellent communication skills, both verbal and written
– Strong problem-solving abilities
– Ability to work in a fast-paced environment
– Proficiency in MS Office and other relevant software

If you have a passion for providing exceptional customer service and are looking to join a dynamic team, we encourage you to apply for this position. Please submit your resume and cover letter detailing your relevant experience.

We thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.

Job Type: Full-time

Salary: Competitive, based on experience

Application Link: [Job Application Link]
Expected salary:

Job date: Sun, 30 Jun 2024 01:05:35 GMT