Company: Black & McDonald

Location: Toronto, ON

Job description: Project Coordinator is located on site and reports directly to the Project Manager. Project Coordinators assist… include but are not limited to: Assist the Project Manager on projects to ensure project objectives, policies, procedures…
The Project Coordinator is based on site and directly reports to the Project Manager. They help with various tasks to ensure project objectives, policies, and procedures are followed on projects.
Job Description

Job Title: Customer Service Representative

Location: Toronto, ON

Salary: $45,000 – $55,000 per year

Job Type: Full-time, Permanent

We are seeking a Customer Service Representative to join our team in Toronto. The ideal candidate will be responsible for providing excellent customer service and support to our clients. The successful candidate will have strong communication skills, be detail-oriented, and have 1-2 years of customer service experience.

Responsibilities:
– Communicate with customers via phone, email, and chat to provide assistance and resolve issues
– Handle customer inquiries and complaints in a timely and professional manner
– Maintain accurate records of customer interactions and transactions
– Collaborate with other team members to ensure customer satisfaction
– Identify and escalate priority issues to management as needed
– Recommend products and services based on customer needs

Requirements:
– High school diploma or equivalent
– 1-2 years of customer service experience
– Excellent communication skills, both verbal and written
– Strong problem-solving skills
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office Suite
– Experience with CRM systems is a plus

If you are a customer service-oriented individual looking for a rewarding career opportunity, we would love to hear from you. Please apply online or send your resume to the email provided.

Expected salary:

Job date: Tue, 16 Jul 2024 22:38:54 GMT