Company: Black & McDonald

Location: Toronto, ON

Job description: , this position is for you. The Project Coordinator is located on site and typically reports directly to the Project Manager… and responsibilities include but are not limited to: Assist the Project Manager on projects to ensure project objectives, policies…
The Project Coordinator works on site and reports to the Project Manager. Their responsibilities include assisting the Project Manager to ensure project objectives and policies are met.
Title: Customer Service Representative

Company: Confidential

Location: Toronto, ON

Salary: Competitive

Job Type: Full-time

Our client, a leading telecommunications company, is seeking a talented Customer Service Representative to join their team in Toronto, ON. The successful candidate will be responsible for providing exceptional customer service and support to clients through various communication channels.

Key Responsibilities:
– Respond to customer inquiries and resolve issues in a timely and professional manner
– Maintain accurate records of customer interactions and transactions
– Identify and escalate priority issues to the appropriate department
– Provide product information and support to customers
– Upsell and cross-sell products and services to increase revenue
– Collaborate with other team members to ensure customer satisfaction
– Continuously improve customer service skills and product knowledge

Requirements:
– High school diploma or equivalent
– Previous customer service experience is an asset
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work in a fast-paced environment
– Proficient in Microsoft Office and CRM software

If you are a customer-oriented individual with a passion for delivering exceptional service, we want to hear from you. Apply now to join a dynamic team and grow your career in customer service.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Expected salary:

Job date: Thu, 11 Apr 2024 01:33:55 GMT