Company: BMO Financial Group

Location: Elora, ON

Job description: with seamless execution. Offers advice and guidance on available digital and self-serve options with the goal of making it easy… and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions…
This content provides advice on digital and self-serve options for customers, with the aim of making banking easier. It also suggests ways to understand and meet customer needs for personal banking and credit cards, while integrating marketing promotions seamlessly into the process.
Position: Customer Service Representative

Location: Toronto, ON

Company: Confidential

Job Type: Full-time

Job Description:
We are seeking a Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, have a positive attitude, and enjoy working with people. This role will involve answering customer inquiries, processing orders, and resolving customer issues in a timely and professional manner.

Responsibilities:
– Answer phone calls and respond to emails from customers
– Process orders and provide status updates to customers
– Investigate and resolve customer complaints
– Update customer information in the database
– Collaborate with other departments to ensure customer satisfaction
– Other duties as assigned

Qualifications:
– High school diploma or equivalent
– Previous customer service experience is preferred
– Strong communication and interpersonal skills
– Ability to multitask and work in a fast-paced environment
– Proficient in Microsoft Office applications

If you enjoy interacting with customers and providing top-notch service, we would love to hear from you. Apply now to join our team!

Expected salary: $33850 – 43500 per year

Job date: Thu, 11 Apr 2024 23:08:30 GMT