Company: BMO Financial Group

Location: Sudbury, ON

Job description: and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve… and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice…
This content highlights the role of a customer service representative in a bank branch, who assists customers with their banking needs both in person and through digital channels. The representative also provides guidance on credit card options and promotes marketing promotions to provide customers with strategic advice.
Position: Customer Service Representative

Location: Burlington, Ontario

Salary: $40,000 – $45,000 per year

Our company is seeking a Customer Service Representative to join our team in Burlington, Ontario. The ideal candidate will have excellent communication skills, a positive attitude, and a strong work ethic.

Responsibilities:

– Provide exceptional customer service to clients via phone, email, and in person
– Assist customers with inquiries, concerns, and requests in a timely and professional manner
– Process orders, returns, and exchanges accurately and efficiently
– Document and maintain customer records and interactions in our database
– Collaborate with sales and marketing teams to ensure customer satisfaction and retention
– Identify and resolve customer issues and escalate to management when necessary

Requirements:

– High school diploma or equivalent
– 2+ years of customer service experience
– Proficient in Microsoft Office and CRM software
– Excellent communication and problem-solving skills
– Ability to multitask in a fast-paced environment
– Knowledge of the industry is an asset

If you are a customer-oriented individual looking to join a dynamic team, please apply with your resume and cover letter. We look forward to hearing from you.

Expected salary: $33850 – 49500 per year

Job date: Fri, 21 Jun 2024 22:30:09 GMT