Company: Braze

Location: Ontario

Job description: sounds like a place where you can thrive, we can’t wait to meet you. As a Customer Success Manager in our Scale team… you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate…
This content is welcoming someone to join a team as a Customer Success Manager in the Scale team. They mention the opportunity to thrive and express excitement about meeting the new team member. The role may involve undertaking various responsibilities, and the person may be asked to handle additional tasks as needed by their manager.
Title: Customer Service Representative

Location: Toronto, ON

Our client, a leading telecommunications company in Toronto, is seeking a Customer Service Representative to join their team. The successful candidate will be responsible for providing excellent customer service, handling customer inquiries and complaints, and processing orders.

Key Responsibilities:
– Deliver exceptional customer service by responding to customer inquiries via phone, email, or chat
– Handle customer complaints and provide appropriate solutions in a timely manner
– Process orders and ensure accurate and timely delivery of products
– Maintain customer records and update customer information in the database
– Collaborate with other departments to resolve customer issues and improve overall customer experience
– Meet and exceed customer service targets and goals

Qualifications:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work in a fast-paced environment
– Proficient in Microsoft Office applications

If you are a customer-focused individual with excellent communication skills, then we want to hear from you! Apply now to join our client’s dynamic team as a Customer Service Representative.

Expected salary:

Job date: Fri, 09 Aug 2024 06:07:14 GMT