Company: The Sydney Call Centre

Location: Sydney, NS

Expected salary:

Job date: Fri, 31 Jan 2025 01:11:50 GMT

Job description: the below qualities: Bachelor’s degree in business, Marketing, or a related field. 5+ years of successful experience…, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables…

The ideal candidate should have a bachelor’s degree in business, marketing, or a related field, along with at least 5 years of successful experience in areas such as collections, customer experience provider (CXP), customer service, digital experience provider (DXP), and account receivables.

Title: Customer Service Representative

Location: Vancouver, BC

Company: TalentWorld

Job Type: Full-Time

Job Description:

TalentWorld is seeking a Customer Service Representative to join their team in Vancouver, BC. The ideal candidate will be responsible for providing exceptional customer service to clients, assisting with inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
– Respond to customer inquiries via phone, email, and in-person
– Resolve customer complaints in a professional and efficient manner
– Use problem-solving skills to address customer needs
– Maintain customer records and keep accurate documentation
– Recommend products or services based on customer needs
– Collaborate with other team members to achieve customer service goals
– Adhere to company policies and procedures

Qualifications:
– High school diploma or equivalent
– Minimum of 1 year experience in customer service role
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office suite
– Bilingual in English and French is an asset

If you are a dedicated and customer-focused individual with a passion for providing exceptional service, then apply now to join TalentWorld as a Customer Service Representative in Vancouver, BC.