Two Free Learning Paths for Talent Leaders

Are you a talent professional looking to stay ahead in your career? We have unlocked AI learning paths for leaders in talent acquisition and talent development, available for free until June 22, 2024. The 2024 Workplace Learning Report reveals that 4 out of 5 professionals are interested in learning about AI, but many are unsure where to start.

The unlocked courses cover topics such as generative AI, boosting productivity with AI tools, and the transformative impact of AI on HR and recruiting. These courses will help you understand AI, its applications in business, and how to leverage it to solve real-world problems.

The talent acquisition learning path includes courses on generative AI, productivity improvement with AI tools, and the impact of AI on recruiting. The talent development learning path covers topics such as instructional design, upskilling, and leading with a digital mindset in the age of AI.

Take advantage of these free courses to enhance your skills and stay competitive in today’s fast-paced business world. Learn from industry experts and gain valuable insights on how to maximize the potential of AI in your organization.

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The Future of AI Powered by L&D: Workplace Learning Report 2024

The Workplace Learning Report for 2024 emphasizes the importance of career development and an intentional learning culture in the age of artificial intelligence. It stresses that skill-building is no longer a perk but a priority for organizational success, with learning being the key to creating camaraderie and meaning within teams. The report highlights the desire for AI skills among employees, the motivation generated by career progress, and the need for companies to embrace both AI skills and career development to retain talent.

To build a continuous learning culture, it is important to tailor learning to individual career goals, promote internal mobility, train managers to support professional development, encourage a lifelong learning mindset, and provide flexible learning opportunities. The report also suggests that companies with strong learning cultures experience healthier management pipelines, increased internal mobility, and higher retention rates.

Successful career development strategies include leadership development programs, shared internal job postings, mentorship programs, individual career plans, and internal mobility. Despite the task’s size, it is essential not to lose momentum but instead focus on easy wins and embrace small steps forward. Additionally, it is crucial to cultivate bold thinking and consider career navigation as a mission-critical skill set.

As technology-driven skills continue to evolve, human skills remain essential. The report encourages readers to explore the full report and companion report, “The Future of Recruiting,” for insights on the evolving hiring landscape.

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Navigating the Age of AI: A Look at Talent Reports and Strategies for 2024

The business world is currently experiencing a significant shift in how workforces are built and developed. Three major events – the rapid rise of generative AI, a focus on skills-based talent, and the integration of talent acquisition and development – are reshaping the landscape and creating new opportunities.

In my role as the vice president of talent at LinkedIn, I have a unique perspective on these transformations. Leading talent acquisition and development is a new and exciting challenge, with the potential to make work more fulfilling for employees and companies alike.

To navigate these changes successfully, we must be willing to adapt and evolve our strategies. LinkedIn has conducted surveys, consulted with experts, and analyzed platform data to create the 2024 Talent Reports: Insights and Actions for the Age of AI. These reports, the 2024 Workplace Learning Report and The Future of Recruiting 2024 report, provide valuable insights for navigating the evolving talent landscape.

Despite economic challenges, companies are recognizing the importance of investing in talent development and acquisition. The reports show that a vast majority of global executives plan to increase or maintain their investment in learning and development and talent acquisition in the coming months. However, knowing where to invest can be a challenge. For example, while only 38% of U.S. executives are currently helping employees develop AI skills, the Workplace Learning Report indicates that 80% of employees are eager to learn AI skills. These reports can help guide investment decisions and drive success in the evolving business environment.

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Improve Your Negotiation Skills by Understanding Yourself

# Negotiation Expert William Ury on How to Navigate Conflict

## Introduction:
– Curt Nickisch introduces William Ury, a negotiation expert, and discusses the importance of preparing for negotiations.
– Ury’s latest book is titled “Possible: How We Survive and Thrive in An Age of Conflict.”

## Viewing Conflict Differently:
– Ury explains how conflict is essential for growth and development.
– Discusses the shift in decision-making from top-down to more horizontal approaches, leading to increased negotiation and conflict.

## Challenges in Modern Negotiations:
– Ury highlights the need for self-awareness and perspective in negotiations.
– Talks about the impact of technology and social media on conflict resolution.

## The Philosophy of Possibility:
– Ury describes himself as a “possibilist” and emphasizes the potential of human beings to resolve conflicts creatively.
– Shares examples of transforming conflicts through patient and constructive negotiation.

## Practical Tips for Successful Negotiations:
– Discusses the importance of internal negotiations within organizations.
– Advises on the value of self-reflection and understanding underlying needs in negotiations.

## Techniques for Effective Negotiation:
– Talks about the importance of listening in negotiation and building bridges to facilitate agreement.
– Discusses the concept of BATNA (Best Alternative to a Negotiated Agreement) and its role in successful negotiations.

## Bringing It All Together:
– Ury emphasizes the role of negotiation in business and daily life.
– Encourages continuous improvement in negotiation skills to navigate conflicts successfully.

## Conclusion:
– Curt Nickisch thanks William Ury for sharing his insights on negotiation and conflict resolution.
– Provides information on accessing more podcasts from HBR for professional development.

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2024’s Most Sought-After Skills

The Most In-Demand Skills for 2024 (and Resources for Upskilling)

The changing landscape of work is evident in the data gathered from LinkedIn’s 1 billion members spanning 200 regions and countries. Over the past year, there has been an 80% increase in the addition of 680 million skills to member profiles. This indicates the rapid evolution of the working world.

Communication, customer service, leadership, problem-solving, and research are all crucial skills in the age of AI. These emergent skills highlight the importance of upskilling, reskilling, and adapting to the changing environment of work.

1. Communication
Effective communication has taken on new importance in an era of hybrid work. Training resources include “Communication Skills for Modern Management” with Jean Marie DiGiovanna.

2. Customer Service
While AI has transformed many aspects of customer service, the human-centric elements like relationship-building and trust-building remain essential. “Customer Service Foundations” with Jeff Toister, and the Zendesk Customer Service Professional Certificate, provide valuable skills.

3. Leadership
Strong and effective leadership is vital for organizational growth. “Top 10 Rules for Highly Effective Leadership” with Todd Dewett offers valuable insights into leadership skills.

4. Project Management
As teams and workflows become more complex, strong project management skills are in high demand. “Project Management Skills for Leaders” with Dana Brownlee provides valuable training in this field.

5. Management
Management skills, which focus on measurable business outcomes and numbers, remain versatile and durable. “Coaching and Developing Employees” with Lisa Gates offers valuable training in this area.

6. Analytics
Analytics is gaining prominence in an increasingly data-driven world. “Learning Data Analytics: 1 Foundations” with Robin Hunt is a valuable resource for developing analytics skills.

7. Teamwork
Effective teamwork remains crucial as teams adapt to new ways of collaborating. “Teamwork Essentials: Stand Out as a Valuable Team Member” with Shadé Zahrai offers valuable insights into enhancing teamwork skills.

8. Sales
The core fundamentals of sales, such as relationship-building and customer acquisition, remain essential. “Increase Sales with ChatGPT” with Jake Dunlap provides valuable training in leveraging AI tools for sales.

9. Problem-Solving
In the age of AI, problem-solving skills are essential for both leaders and employees. “Strategic Thinking Tips to Solve Problems and Innovate” with AJ Eckstein offers valuable training in this area.

10. Research
As AI provides new ways to access and use information, the ability to collaborate with AI is becoming increasingly important. “How to Research and Write Using Generative AI Tools” with Dave Birss offers valuable insights into leveraging AI for research and writing.

The Most In-Demand Skill of the Moment
Adaptability has emerged as a critical skill for both individuals and organizations, given the rapid pace of change in the world of work. “Building Career Agility and Resilience in the Age of AI” with Chris Shipley, and “Build Your Team’s Agility and Resilience” with Lisa Bodell, provide valuable training for developing adaptability skills.

It is clear that as the world of work continues to transform with the rise of AI, human-centric skills will remain invaluable. By prioritizing continuous upskilling for the most in-demand skills, organizations can benefit from improved employee retention and enhanced financial performance.

Insights provided by Jamila Smith Dell and Manas Mohapatra, with analysis by Sonya Bessalel.

Methodology:
The demand for a skill is measured by the share of the skill possessed by recently hired members, those who have received recruiter InMails, and the skills listed in paid job listings within a recent six-month period. The “skill of the moment” is measured by the difference in the demand for a given skill in a recent six-month period compared to the same period in the previous year. Skills for languages and digital literacy are excluded from the analysis.

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Top Jobs in 2024: What Is in High Demand?

LinkedIn’s latest talent stats show that the global healthcare sector is facing a shortage of talent, with healthcare roles making up 6 out of the top 10 jobs with the fastest-growing demand. These roles include Care Specialist, Surgical Technician, and Medical Surgical Nurse. The global shortage of health workers is predicted to reach 10 million by 2030, and this demand is only expected to increase due to an aging global population.

In addition to healthcare roles, administrative and customer-facing positions, such as Secretary and Business Administrator, are also experiencing a surge in demand. Despite predictions that AI advancements would make these roles obsolete, they continue to be in high demand.

Customer-facing roles, such as Retail Salesperson and Store Manager, remain in high demand, with an increased premium placed on in-person work post-pandemic. Additionally, software and full stack engineers are seeing a resurgence in demand after falling in rank for two consecutive quarters.

Competing for the most in-demand candidates can be challenging, but staying up-to-date with the latest trends and insights can help businesses set realistic expectations and adjust their offers accordingly. LinkedIn provides detailed hiring guides with free resources to help businesses build a healthy workforce.

Based on global LinkedIn data, the most in-demand jobs are those with the highest number of job posts in the most recent quarter. The jobs with the fastest-growing demand are those with the greatest growth rate, with growth rate calculated by the share of job posts in the most recent quarter relative to the previous quarter. Roles with fewer than 1,000 job posts in either quarter and roles for which the majority of job posts come from a single company were excluded from the analysis.

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Creating an Inclusive Workplace Culture for All Generations, Including Gen Z

The youngest cohort in today’s workforce, Generation Z (born between 1997 and 2012), is gaining influence, but recruiters are struggling to attract and retain them, with some even being ghosted during the application process.

At LinkedIn’s Talent Connect, engaging Gen Z was a hot topic. Recruiters discussed how to better appeal to Gen Z talent and leverage their strengths in a multigenerational environment.

Here are five steps proposed for recruiters to create a culture where members of Gen Z–and all age groups–feel valued and thrive.

1. Explore Gen Z’s motivating factors
Gen Z values diversity, inclusion, belonging, and care for their physical and mental health. They also value flexible work options and have a deep appreciation for the power of diversity.

2. Reframe their reputation for job-hopping and provide the upskilling they’re looking for
Generation Z changes jobs more often, but this creates an opportunity for employers who are willing to provide them with the upskilling opportunities they desire. A robust learning and development program can be an enticing factor for job seekers.

3. Adapt recruitment strategies to match the Gen Z reality
Employers must interact with candidates through media they are comfortable with and ensure job ads and descriptions are mobile-friendly. A hiring process that drags on for weeks might also be counterproductive if recruiting Gen Z.

4. Give Gen Z work that has meaning
Gen Z wants to work in an environment where they feel their work has an impact. They tend to be less intimidated by hierarchy and appreciate a skills-first strategy.

5. Foster a spirit of co-creation
Creating a working environment that leverages the strengths of each generation and implementing cross-generational mentoring programs can be beneficial for bringing generations together.

Recruiters can help organizations understand and speak to Gen Zers while ensuring that other generations aren’t ignored. A skills-first environment allows employees to shine no matter their age or tenure with the company.

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Revolutionizing Recruiting: Five Ways AI Can Transform the Process

Roz Francuz-Harris, the vice president of talent acquisition at Zillow, shared her strong endorsement of using AI in her work during a recent Talent Connect talk. She emphasized that AI allows her to save time and prioritize her family, while also giving her team the opportunity to focus on the more human aspects of their work.

Having also led talent teams at IBM, Uber, Slack, and WarnerMedia, Roz understands the value of AI in making the recruiting process more objective, effective, and efficient. This, in turn, allows recruiters to focus on building relationships and strategic decision-making.

While AI is often discussed in vague and hyped terms, Roz’s talk provided practical and detailed insight into how AI can benefit talent teams. She offered concrete guidelines on using AI to enhance diversity, streamline mundane tasks, and even address challenges such as an insensitive hiring manager.

In her session, “Revolutionizing Talent Acquisition: AI Meets Inclusivity and Authenticity,” Roz shared practical tips that her team has successfully implemented. One such tip is to create a game of learning AI, which Roz’s team accomplished by gamifying their use of generative AI through a competition called “Prompt-a-thon.” This contest encouraged team members to submit use cases for Zillow’s internal generative AI, ZGChat, and rewarded the winning teams and individuals for their innovative use of AI.

Overall, Roz’s talk provided valuable insights into how AI can be leveraged to not only save time and increase efficiency, but also to foster enthusiasm and creativity among talent teams. Her practical tips offer a refreshing perspective on the tangible benefits of AI in the talent acquisition process.

LinkedIn Introduces New AI-Powered Features in Collaboration with OpenAI

LinkedIn and OpenAI collaboration concept art Janser Bob

LinkedIn, the renowned professional networking platform owned by Microsoft, has recently celebrated its 21st anniversary. In a bid to remain relevant and enhance user engagement, LinkedIn introduces new AI-powered features that promise to revolutionize the platform’s capabilities. These enhancements, leveraging artificial intelligence, span across its job search, marketing, and sales offerings. Here’s a breakdown of the new developments:

  1. Recruiter 2024: This is an AI-enhanced recruitment tool that leverages generative AI to assist recruiters in crafting more effective search queries. The tool promotes the use of conversational language, enabling recruiters to pinpoint potential candidates more accurately. Moreover, it offers suggestions beyond the initial search criteria, broadening the scope of potential candidates.
  2. AI-Powered LinkedIn Learning Coach: LinkedIn Learning will now feature an AI-based “learning coach” designed as a chatbot. Initially, this coach will offer advice on soft skills, such as effective delegation. While it can recommend courses, its primary function is to provide valuable insights and guidance to users. Given LinkedIn’s vast repository of learning videos, there’s potential for the coach to encompass a wider range of topics in the future.
  3. Accelerate for Marketing: This new AI tool aims to simplify marketing campaigns on LinkedIn. However, it’s worth noting that Accelerate is confined to LinkedIn’s ecosystem, which might limit its impact, considering marketing campaigns often span multiple platforms.
  4. AI for B2B Sales: LinkedIn is also venturing into the B2B sales domain with AI. Sales professionals can now utilize AI to identify and connect with potential clients on the platform more efficiently.

It’s evident that AI’s influence on LinkedIn is growing, with the platform integrating AI in various facets of its operations. Notably, LinkedIn is leveraging technology from OpenAI and Microsoft for these new features. This collaboration is strategic, especially since Microsoft recently acquired a significant stake in OpenAI.

AI Integration in LinkedIn’s B2B Sales

LinkedIn’s foray into the B2B sales domain with AI integration marks a significant step in enhancing the platform’s utility for sales professionals. Here’s a deeper dive into this development:

Purpose and Utility: The primary objective of this AI feature is to streamline the process of identifying and connecting with potential clients on LinkedIn. Given the vast number of professionals and businesses on the platform, manually sifting through profiles and connections can be a daunting task. The AI integration aims to simplify this by automating the search and connection processes.

Search Functionality: One of the standout features is the AI-powered search function. This tool is designed to help sales professionals find potential connections more intuitively. Instead of relying solely on keywords or specific criteria, the AI can understand the nuances of a search query and provide more relevant results. For instance, a search for “senior marketing professionals in the tech industry” might yield results that not only match the exact phrase but also consider related roles or industries that might be of interest.

Conversational Engagement: Once potential leads are identified, the AI tool can assist in initiating conversations. By analyzing the profiles and activities of these leads, the AI can suggest conversation starters or topics of interest that can increase the chances of a successful engagement.

Comparison with Existing Tools: While AI-driven sales tools are not new in the market, LinkedIn’s integration offers a unique advantage. Given the platform’s focus on professional networking, the AI tool is tailored to understand the intricacies of professional relationships and industries. This makes it distinct from generic AI sales tools that might not have the same depth of understanding.

Future Potential: As AI technology evolves and learns from user interactions, it’s expected that the tool will become even more refined in its suggestions and search results. Additionally, with feedback from sales professionals, LinkedIn might introduce more features to further enhance the B2B sales experience on the platform.

In conclusion, when Linkedin LinkedIn Introduces New AI-powered features, LinkedIn’s AI integration in the B2B sales domain is a testament to the platform’s commitment to staying ahead of the curve and providing valuable tools for its users. As the world of sales becomes increasingly digital, such tools will likely become indispensable for sales professionals.

a conceptual collaboration between LinkedIn and AI, symbolizing the fusion of human networking with AI innovation within a professional social media context. LinkedIn Introduces New AI-Powered Features.
LinkedIn and OpenAI collaboration concept art Janser Bob

FAQs about LinkedIn’s AI Integration in B2B Sales

  1. What is the main purpose of LinkedIn’s AI integration in B2B sales?
    • The primary goal is to streamline the process of identifying and connecting with potential clients on LinkedIn, making it more efficient for sales professionals.
  2. How does the AI-powered search function work?
    • The search tool understands the nuances of a query and provides results that are not only exact matches but also considers related roles or industries that might be relevant.
  3. Can the AI tool help initiate conversations with potential leads?
    • Yes, the AI can suggest conversation starters or topics of interest based on the analysis of profiles and activities of the leads.
  4. How is LinkedIn’s AI tool different from other AI-driven sales tools in the market?
    • Given LinkedIn’s focus on professional networking, its AI tool is tailored to understand the intricacies of professional relationships and industries, setting it apart from generic AI sales tools.
  5. Will the AI tool evolve over time?
    • Yes, as AI technology advances and learns from user interactions, the tool is expected to become even more refined in its suggestions and search results.
  6. Is there any additional cost associated with using the AI features in B2B sales on LinkedIn?
    • As of now, specific pricing details have not been mentioned. However, it’s always a good idea to check LinkedIn’s official announcements or pricing page for any updates.
  7. How can sales professionals provide feedback on the AI tool?
    • LinkedIn often has feedback mechanisms in place for new features. Users can typically provide feedback directly through the platform or contact LinkedIn’s support team.
  8. Is the AI tool available for all LinkedIn users or only premium members?
    • The article does not specify this detail. Users should refer to LinkedIn’s official documentation or announcements for clarity.
  9. How does the AI ensure data privacy when suggesting connections or conversation starters?
    • LinkedIn has always prioritized user data privacy. When LinkedIn Introduces New AI-Powered Features The AI tool operates within the platform’s privacy guidelines, ensuring that user data is protected and not misused.
  10. Can the AI tool integrate with other CRM tools or sales software?
  • The current information does not mention any direct integrations. However, LinkedIn might offer such features in future updates or through third-party applications.

Learn how to use Personal Marketing to engage on LinkedIn

Although its relevance is recognized by many, personal marketing is neglected and misunderstood by several LinkedIn members. 

With thousands of members, LinkedIn is the perfect place to do your best to leverage your professional visibility and create solid connections.

Personal marketing can help you with that. But why so many people do not consider it? 

The answers are diverse. Regardless of why you didn’t start yet, I’d like to share three simple steps with you today to move you ahead of the competition by establishing yourself as relevant as possible for your connections.

No further to say, let’s get started:

Step 1: Be focused and objective

Your personal marketing plan should have an objective. What do you intend doing it? Get a job? Help you in a career transition? Position yourself as an authority in your industry?

The objectives may vary, but the foundations of what you need are the same when it comes down to planning. 

Set an objective and milestones in your personal marketing project. Include them in a periodic self-review when assessing the progress of your plan. 

When you internalize in our routine a weekly or monthly check to assess how things are going, you will have the chance to make the necessary adjustments but keeping the overall direction of your plan.

girl focusing on the books

Step 2: Add people to your network

As the next step in your plan, add connections to your network progressively. 

The Linkedin mission is pretty straightforward: 

“The mission of LinkedIn is simple: connect the world’s professionals to make them more productive and successful.”

But be careful. Don’t add more people to your network on LinkedIn just to “have more connections.” The number of connections doesn’t mean anything if you don’t have a relationship with them. 

The total number is a vanity metric by itself. The situation becomes different when you nurture your network by creating a relationship with them. Just a few people I know achieve this level of interaction with their connections.

Why is it important? Because as many people you know that you could send a LinkedIn message to ask for help or establish an interaction, the better. Again, don’t focus on the size of your list, but the quality level. 

people shaking hands

Step 3: Deliver value

When interacting with your connections, you shouldn’t always ask. You should deliver value in being a relevant connection in your network. 

Pay attention to looking around for those who need some support or advice. Be proactive and available to help when required. Be recognized as someone willing to help is crucial when creating solid connections.

When sharing content on LinkedIn, be limited to your content calendar. Avoid sharing your points of view on sensitive topics, such as politics, religion, or sports. Nothing you will get creating unnecessary noise that can be interpreted as something disrespectful for some.

Instead, focus on the topics you want to be associated with. What you deliver in terms of value should align with the goals you decided for yourself on step 1.

When you reach the “momentum,” when you notice the people calling or mentioning you in association with what you have decided earlier in your plan, it is the signal that things are moving in the right direction.