Company: CertaPro Painters

Location: Brampton, ON

Job description: and Production Manager you would visit client’s homes to estimate painting projects to achieve sales goals and build positive… seeking, relationship building), Project management, and Business Development. Collaborate with all prospective customers…
The content discusses the responsibilities and tasks of a Production Manager in the painting industry. It involves visiting client’s homes to estimate painting projects, achieving sales goals, building positive relationships, project management, and business development. The manager is expected to collaborate with prospective customers to ensure successful project outcomes.
Title: Customer Service and Operations Manager

Location: Toronto, ON

Job Description:

Our company is seeking a highly motivated and experienced Customer Service and Operations Manager to join our team. This role will be responsible for overseeing all aspects of customer service, managing a team of customer service representatives, and ensuring the smooth operation of our business.

Responsibilities:

– Develop and implement customer service policies and procedures
– Train and supervise customer service representatives
– Monitor customer interactions to ensure quality and consistency
– Resolve customer complaints and issues in a professional manner
– Coordinate with other departments to ensure efficient operations
– Analyze customer feedback and make recommendations for improvement
– Manage customer service budgets and expenses
– Stay up-to-date on industry trends and best practices

Qualifications:

– Bachelor’s degree in Business Administration or related field
– 5+ years of experience in customer service management
– Strong leadership and communication skills
– Ability to multitask and prioritize in a fast-paced environment
– Proficient in Microsoft Office and customer service software
– Knowledge of industry regulations and compliance standards

If you are a dynamic and results-driven individual with a passion for customer service, we want to hear from you. Apply now to join our team and help us deliver exceptional service to our customers.

Expected salary: $50000 – 85000 per year

Job date: Sun, 03 Mar 2024 06:01:07 GMT