Company: Charlotte Tilbury

Location: Toronto, ON

Job description: merchandising, new launch displays, and collateral placement as directed by the marketing team. Maintain excellent counter hygiene…
The content outlines the responsibilities of maintaining merchandising, new launch displays, and collateral placement as determined by the marketing team. It emphasizes the importance of maintaining excellent counter hygiene to ensure a visually appealing and clean environment for customers.
Customer Service Representative

Job Summary:
We are seeking a Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients through phone, email, and in-person interactions.

Key Responsibilities:
1. Respond to customer inquiries and provide product and service information.
2. Assist customers with order placements, returns, and exchanges.
3. Resolve customer complaints and issues in a professional and timely manner.
4. Process payments and manage customer accounts.
5. Collaborate with other team members to ensure customer satisfaction.
6. Maintain accurate and up-to-date customer records in the database.
7. Uphold company policies and procedures at all times.

Qualifications:
1. High school diploma or equivalent.
2. Previous customer service experience preferred.
3. Excellent communication skills, both oral and written.
4. Strong problem-solving abilities.
5. Proficiency in Microsoft Office suite.
6. Ability to work in a fast-paced environment and prioritize tasks effectively.

This is a full-time position with competitive pay and benefits. If you are a customer-focused individual with a passion for helping others, we encourage you to apply.

Expected salary: $152000 – 159000 per year

Job date: Thu, 01 Aug 2024 05:58:46 GMT