Company: CIBC

Location: Scarborough, ON

Job description: colleagues. Relationship building – Engage in marketing and outreach activities to show clients you value them… Client Relationship Management, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning, Group Problem…
This content emphasizes the importance of relationship building with clients through marketing and outreach activities to show them that they are valued. It also discusses the importance of client relationship management, customer experience, digital literacy, financial products, goal planning, and group problem-solving.
Job Description

We are seeking a talented and experienced Customer Service Representative to join our team. The ideal candidate will have a passion for customer service and a strong attention to detail.

Responsibilities:
– Respond to customer inquiries via phone, email, and chat in a timely and professional manner
– Resolve customer issues and complaints in a friendly and efficient manner
– Provide product information and assistance to customers
– Process orders, returns, and exchanges
– Maintain accurate customer records in the company database
– Collaborate with other team members to ensure customer satisfaction

Qualifications:
– High school diploma or equivalent
– 2+ years of customer service experience
– Excellent communication skills
– Strong organizational skills and attention to detail
– Ability to multi-task in a fast-paced environment
– Proficient in Microsoft Office applications

If you are a team player with a positive attitude and a customer-centric mindset, we would love to hear from you. Please apply now to join our dynamic team.

Expected salary:

Job date: Wed, 12 Jun 2024 04:12:23 GMT