Company: CIBC
Location: Kirkland Lake, ON
Job description: colleagues. Relationship building – Engage in marketing and outreach activities to show clients you value them… Weekly Hours 37.5 Skills Client Relationship Management, Customer Experience (CX), Digital Literacy, Financial Products…
This content emphasizes the importance of relationship building with clients through marketing and outreach activities. It also outlines the necessary skills for the position, including client relationship management, customer experience, digital literacy, and knowledge of financial products. The position requires a 37.5 hour work week.
Position: Customer Service Representative
Location: Toronto, ON
This is a fantastic opportunity to join a well-established and reputable organization as a Customer Service Representative. In this role, you will be responsible for providing top-notch customer service to clients, answering inquiries, resolving issues, and ensuring customer satisfaction. The successful candidate will have excellent communication skills, a positive attitude, and the ability to work effectively under pressure.
Key responsibilities:
– Responding to customer inquiries via phone, email, and chat
– Resolving customer issues in a timely and professional manner
– Providing product information and guidance to clients
– Liaising with other departments to address customer concerns
– Maintaining accurate records of customer interactions and transactions
Qualifications:
– Previous customer service experience is preferred
– Excellent communication and interpersonal skills
– Ability to work well in a fast-paced environment
– Strong problem-solving skills
– Proficiency in Microsoft Office suite and CRM software
If you are passionate about delivering exceptional customer service and thrive in a client-facing role, we would love to hear from you. Apply now to join our dynamic team!
Expected salary:
Job date: Sun, 02 Jun 2024 06:59:32 GMT
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