Company: CIBC

Location: Scarborough, ON

Job description: , investment and wealth protection to help clients meet their goals. Relationship building – Engage in marketing and outreach… Relationship Management, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning, Group Problem Solving…
The content discusses the importance of investment and wealth protection in helping clients meet their financial goals. It highlights the significance of relationship building through marketing and outreach, as well as focusing on relationship management, customer experience, digital literacy, financial products, goal planning, and group problem solving.
Position: Customer Service Representative

Location: Montreal, QC

Our client, a well-established company in Montreal, is seeking a Customer Service Representative to join their dynamic team. This role is responsible for providing exceptional customer service and support to clients via phone and email.

Key Responsibilities:
– Answer incoming calls and respond to customer inquiries
– Process orders, provide product information, and resolve any issues or concerns
– Build strong relationships with customers and provide personalized support
– Document all customer interactions accurately in the system
– Collaborate with internal teams to address customer needs and ensure satisfaction
– Stay updated on product knowledge and company policies

Requirements:
– Previous experience in customer service or a related field
– Excellent communication skills, both written and verbal
– Strong problem-solving abilities and attention to detail
– Ability to work in a fast-paced environment and multitask effectively
– Proficiency in MS Office and CRM systems
– Bilingual in English and French is an asset

If you are a motivated individual with a passion for customer service, apply now to join this exciting team in Montreal!

Expected salary:

Job date: Wed, 13 Mar 2024 07:52:41 GMT